Koons Tysons Chrysler Dodge Jeep Ram

I think to buy a new Jeep has been a wonderfull I think to buy a new Jeep has been a wonderfull experience and this has been my 3rd Jeep so far and all runs very good thru the years tha I have been I think to buy a new Jeep has been a wonderfull experience and this has been my 3rd Jeep so far and all runs very good thru the years tha I have been driving them and if I have to recomend this Dealer to a friend or other people that will be 100% Yes. Thanks. More

Great experience from start to finish. Called dealership to check on vehicle availability, and Jeff was able to promptly and efficiently answer all questions. Next we queried local dealers through an auto b to check on vehicle availability, and Jeff was able to promptly and efficiently answer all questions. Next we queried local dealers through an auto buying service for the vehicle we wanted. Within minutes we received an email from Pat with a vehicle that met our requirements along with a price quote that certainly could not be beat. One call later and we were set to go in, see our vehicle, and take possession that day if we so chose. Upon arriving we were greeted by both Pat and Jeff, and then Jeff walked us through the easiest sales process we've ever experienced! More

Could have been quicker but they did the best they could. From start to finish it was about 4 hours. We would have liked it to go a bit faster but things kept coming up. Everyone was friendly enough and the From start to finish it was about 4 hours. We would have liked it to go a bit faster but things kept coming up. Everyone was friendly enough and the showroom was very pretty (newly renovated) and location was good. More

I had to work hard with the finance guy to get a good rate. He kept trying to convince me to take a higher rate, and continued to try to sell me a warranty plan even though i told him several times i was rate. He kept trying to convince me to take a higher rate, and continued to try to sell me a warranty plan even though i told him several times i wasn't interested. I did finally get an acceptable finance rate. The sales part of the experience was very pleasant. More

I went in with a very specific requirement and my concerns were listened to and met...no additional song and dance which was very refreshing. I was working on a very short timeline and the staff wor concerns were listened to and met...no additional song and dance which was very refreshing. I was working on a very short timeline and the staff worked quickly to meet that timeline. More

Betsy was very friendly and not pushy at all. She was knowledgable and helped me find the perfect car that i had in mind when i walked into the dealership. This was the best experience i ever have at a knowledgable and helped me find the perfect car that i had in mind when i walked into the dealership. This was the best experience i ever have at a car dealership! More

Pleasant experience overall. The vehicle I was interested in had only just been listed and was not fully detailed, but the pushed it to the head of the line and got it sorted out while I waited. interested in had only just been listed and was not fully detailed, but the pushed it to the head of the line and got it sorted out while I waited. The sales person, Betsy Stuckey, was helpful, knowledgeable, and pleasant to work with. More

Wow, if someone told me buying a car is a fun and pleasant experience I'd tell them they were out of their minds. BUT, believe it or not, I had the most enjoyable experience shopping for my 2011 Jee pleasant experience I'd tell them they were out of their minds. BUT, believe it or not, I had the most enjoyable experience shopping for my 2011 Jeep Grand Cherokee Larado last night. For the last 6 months I had gone to several dealers looking at Jeeps and everytime walked away empty handed and exhausted from being there for hours because the sales consultant dragged their feet and wasn't upfront and honest with the price. Finally, I looked up the vehicle I wanted on Koons website and sent them an email with what I was looking for, explained my financing situation, and made an appointment. (Koons is a 45 min drive from my home but I wanted to give them a chance). I received an email response within an hour. Upon my arrival at Koons, I was greeted by a friendly staff and met the sales consultant who would help me with my purchase. Since I told them what I wanted in my email, my sales consultant pulled their inventory in advance and I immediately went for a test drive while my trade-in was getting appraised. The sales consultant was knowledgeable of the vehicle, had a very pleasant and personable personality, and never made me feel rushed and stressed over buying something I wasn't there for. Luckily, the numbers worked out to my liking and Koons was able to offer me a better interest rate than what I had already worked out with my bank. The Finance Officer and Sales Manager was also friendly and very pleasant to work with. I never thought buying a vehicle would be stress free but it was and I want to thank Koons and their staff for helping me get what I've been looking for. I will DEFINITELY go back to them in the future. More

IWe have been using Koons Tysons to service our two previous Jeep Grand Cherokees since it opened, but this is the first new car we bought from them. Shaun Barnard was a master of showcaing the 2011 Gr previous Jeep Grand Cherokees since it opened, but this is the first new car we bought from them. Shaun Barnard was a master of showcaing the 2011 Grand Cherokee so that it could sel itslef. He did not pressure us but instead answered our questions and compared the Limited to the Laredo X so that we could make up our own minds. He was vrey friendly and very knowledgeable without being pushy. The dealership was very busy that day and they actually let us leave for 90 minutes to buy dinner rather than holding us hostage as other dealres have done. When we got back, the finance guy was ready for us. Jackie was also very friendly and knowledgeable. Same approach. Laid out our options and let us decide. The price negotiation was the only negative thing about the overall experience--the advertised 125% of Blue Book for our trade-in turned out to be less than it appeared to be in large print. More

Be sure to check all the additional junk fees added to the offer sheet. Koons is your typical waste your entire day sales process where you get worn down with a good offer followed by another offer and t the offer sheet. Koons is your typical waste your entire day sales process where you get worn down with a good offer followed by another offer and then fees are added back in. Great place to test drive a vehicle but watch the final price you pay at financing. Meantime, financing department is awesome with best rates around. Too bad we had to rip up the contract because two freight/destination charges were tried to be collected. More