Koons Tysons Chrysler Dodge Jeep Ram

Douglas was very accomodating and listened very well to what we wanted and did everything he could to get what we wanted. He is very friendly and listens to what a customer is looking for and not looking what we wanted and did everything he could to get what we wanted. He is very friendly and listens to what a customer is looking for and not looking to just make a sale. I had a very long wait for our Finanical paperwork to get completed, but once we met Scott Moore the Finance man, the wait wasn't bad anymore and it was pretty much forgotten. The folks at Koons of Tysons Corner Jeep Dodge, are very nice and it was a friendly atmosphere and very clean. Douglas is great with finding what you are looking for by listening and going above and beyond. Scott Moore was very friendly, hilarious and very informative and concerned with our needs. My experience was pleasant and became a bit tiresome waiting a while, but with it being a holiday weekend, I did my best to be patient. After meeting Scott and walking away with our new jeep, it was all worth it. I would definetly recommend anyone to this dealer. I feel that I could actually trust them. =) More

Douglas,was aware of my desire to purchase a Chrysler 300C Black with Mochachino interior. He keep me informed of the possible delivery date and what I could receive for trade-in. If more employees had h 300C Black with Mochachino interior. He keep me informed of the possible delivery date and what I could receive for trade-in. If more employees had his concern for the customer you will sell many more Chryslers More

We bought our first Jeep in November of 2011, and we were very fortunate to get Shaun Barnard at Koons Chrysler Dodge Jeep in Tysons, Virginia as our sales rep. This is a guy who LOVES Jeeps, and he's forgo very fortunate to get Shaun Barnard at Koons Chrysler Dodge Jeep in Tysons, Virginia as our sales rep. This is a guy who LOVES Jeeps, and he's forgotten more about them than we will ever learn. Even so, he is never condescending or impatient with first-timers; rather he is eager to share his enthusiasm for Jeeps and to share tricks and tips for helping us get the most out of our Wrangler Rubicon. We took it as a good sign that when he showed us how to work with the soft top, other salespeople in training were eager to help and learn from Shaun's expertise. Easygoing and personable, Shaun Barnard is that rare salesperson who knows how to make both his employer and his customer happy. We purchased our Jeep for cash, so the financing most dealerships might prefer was not on the table, but that did not affect the quality of attention we received in any way, before or after the sale. We can still call Shaun for advice, tips, or any general information, and he's as friendly and helpful as the day we first met him on the lot. We have a 16-year-old Ford Mustang conmvertible in excellent condition; we take very good care fo our cars. As a result, and given the quality and reliability of our Jeep in this first year, we don't foresee buying a new Jeep any time soon. However, if we do, we will go back to Koons purely on the strength of Shaun Barnard's character and professionalism. Our Jeep purchase has been the best car-buying experience More

I came to Koons with some unique challenges in my desperate quest to purchase a new car. Fortunately, I was refered to Shaun Barnard by my fiance's coworker. From the moment I approached the dealersh desperate quest to purchase a new car. Fortunately, I was refered to Shaun Barnard by my fiance's coworker. From the moment I approached the dealership to the time I left, I constantly felt "at ease" with the quality and care that the staff provided me and my family. Somehow Koons Tysons Chrysler Dodge Jeep Ram took the frustartion out of shopping for a new car. I enjoyed the experience and walked away feeling like I had been offered a great deal and treated as an individual with a pressing need and a unique circumstances as opposed to feeling like just another commission. I would definately recommend this Dealer to anyone I knew looking for a new car. More

We (my husband and I) had the best time there! And Jimmy Collier in finance called me back into the store 3 times (3 times!) to get a better rate - so he took his own time to shop around for me to get me a Collier in finance called me back into the store 3 times (3 times!) to get a better rate - so he took his own time to shop around for me to get me a lower percentage rate on my loan and thus lower my monthly payment. I'm now paying less than $400 a month; I was paying over $800 for my trade-in. Koons didn't even ask to see a bank statement or a tax return (as I am self-employed, I usually have to show these). On top of all this great service we had a party there. It was just was "sitcom" after another - everyone is so nice and funny!!! So, who wouldn't want to go back to this car dealer? Even the receptionists are engaging and witty and talk to you like they know you and really care to know you.... So, really, you'd be nuts not to buy a car from these people. P.S. My credit sucks and nobody made me feel bad about that either. So, go to this dealership. They will bend over backwards and jumps through hoops to help you and get you in a dependable car. More

This was the easliest purchase I ever had. Bryan and Dave were very good in answering all my questions. They had several finace options that I did not get from the other dealerships. The parts and ser Dave were very good in answering all my questions. They had several finace options that I did not get from the other dealerships. The parts and services department were very friendly and I was able to get after market accessories with out issue. Lastly I love my 2011 Jeep. More

My husband had communicated via email with Sean at length regarding the type of Jeep we were looking for. Sean was very helpful and did his best to accommodate us. Once we got to the dealership, and decided regarding the type of Jeep we were looking for. Sean was very helpful and did his best to accommodate us. Once we got to the dealership, and decided to purchase the Jeep, the process went pretty smoothly. Sean worked with us on the trade-in price for our old Jeep, we got excellent financing rates, and the entire process did not take an extremely long time. The only gripe I have is that it started to rain 2 minutes after we left the dealership in my nice, clean Jeep! More

This the second review I have given on the purchase of my This the second review I have given on the purchase of my 2010 Chrysler Town & Country. That may sound like it is a negative thing ,but it is not. This the second review I have given on the purchase of my 2010 Chrysler Town & Country. That may sound like it is a negative thing ,but it is not. I understand that in the real world, a used vehicle,even one year old,will have a couple of issues.The MOST important factor is how the dealership {in this case Koon's of Tysons} handles it.In my last review I gave them an A+. I brought it back in for a couple of small scratches I had not noticed, and a compartment behind the rear view mirror that closed intermittently. Thanks to Greg Welch in the service department I left again with the van looking and operating like a new van. Don Rickettts, my salesman coordinated it for me and Greg did a great job.The most important thing is that the two times I brought the van back, I felt nothing but complete cooperation and a desire to make me totally happy. That is why I wrote a second review. Thanks again to Brian Murray and his excellent team. John Alfieri More

I chose to bring my 2001 Chrysler 300M to the Koons Service Center, since local repair shops had become unreliable and the rates were no longer a bargain. I have not looked back. Greg Welch, my servic Service Center, since local repair shops had become unreliable and the rates were no longer a bargain. I have not looked back. Greg Welch, my service coordinator, is proactive, attentive and knowledgeable. He has not failed to live up to any commitment that he makes. My car now has over 205,000 miles, which I relate to being a well built car and the quality of service at Koons Chrysler. When I drop off my car for repair, I have come to expect dependable service at a fair price, and that is what I consistently receive. I would not hesitate to recommend Koons Chrysler Service to anyone. Gerry Rosenthal Great Falls VA More

I purchased a 2010 Chrysler Town & Country {Touring} I purchased a 2010 Chrysler Town & Country {Touring} 3-28-11 from Koon's of Tysons,VA used cars. I was first directed to Brian Murray The GM who a I purchased a 2010 Chrysler Town & Country {Touring} 3-28-11 from Koon's of Tysons,VA used cars. I was first directed to Brian Murray The GM who assured me he would put me in great hands as he introduced me to Don Ricketts, one of the most helpful and courteous salesman I have ever come across.Brian Murray gave me his word that when I left his dealership, I would be 100% happy. The Van being a year and a half old had a couple of glitches; creaks in the doors a couple of tiny scratches in the beautiful metalic paint job. In one day after the purchase, Brian told me to bring it in to be fixed. Troy Riley took over in the service Dept. and went over the Van with a fine tooth comb, doing a couple of things on his own to avoid ANY future issues. I was given a brand new SUV to drive while they worked on my van. If I was happy at first, I was thrilled when I got my van back. All the while I was constantly kept updated on the status by Don Ricketts and when I called not being able to reach Don,a salesman,Shaun Barnard was extremely helpful even though it was not his sale. This is Excellent service as far as I am concerned, and I am in sales and cust. svc. myself which is why I give credit where credit is due.Brian Murray is a man of his word. These gentlemen get an A+, and I have already referred people to them. Thank you. John Alfieri More