Koons Tysons Chrysler Dodge Jeep Ram

I have nothing but absolute praise for the level of service Shaun provided from the start. He was very up front and went the extra mile to ensure that everything went smoothly. I originally contacted service Shaun provided from the start. He was very up front and went the extra mile to ensure that everything went smoothly. I originally contacted Shaun through an information request about a 2011 Grand Cherokee at their location. He responded immediately and was able to answer my basic questions without asking his 'manager'. The first indicator that Shaun is like no other was when I told him I was not able to come in to view the vehicle for two days because of my schedule, to which Shaun offered to bring it by my house for a personal showing, that very night. Who knew that level of service still existed! Shaun went over every detail of the cars design and capabilities, along with its history and how the competitors compared. He spent over an hour walking around the outside explaining everything and an additional thirty-minutes inside. Shaun is a true car and Jeep enthusiast and knows not only the basics but a level of detail I have never seen in a car salesman. As an example, never once did Shaun open or have to refer to a manual for any details as he knew them off hand! He clearly knows his stuff and will bend over backwards to ensure the process is enjoyable, you get what you want, on good terms, and (best of all) you get Shaun for the life of the vehicle as a point of contact for any and everything you could ever imagine. I will always compare future car salesman to Shaun and will admit, I know I will be disappointed because he has set the bar so high. Go to Shaun, or go home disappointed! More

Doug Stadler is definitely an upright salesman who gets in early and follows through. Made this transition a smooth one. He consistently called and made things happen to the best of his ability. If you in early and follows through. Made this transition a smooth one. He consistently called and made things happen to the best of his ability. If you need an honest salesman, which normally doesn't go together...See Doug! More

They were quick to respond to my email inquiry. Upon visiting the dealship, the salesman was upfront, honest and consistant with what he had discussed and quoted via email and phone conversation. The w visiting the dealship, the salesman was upfront, honest and consistant with what he had discussed and quoted via email and phone conversation. The whole purchase experience was a pleasure - no pressure or hard sales tactics. The vehicle was priced reasonable and fair. I feel I got the best deal available. I highly recommend this dealship. More

This experience with Koons of Tysons and my salesman, Douglas, was outstanding. Douglas provided a pleasant experience in looking at my new Jeep Grand Cherokee. He was very knowledgeable about the vehi Douglas, was outstanding. Douglas provided a pleasant experience in looking at my new Jeep Grand Cherokee. He was very knowledgeable about the vehicle. Dealing with Douglas and his manager was easy and they were very acommadating in the price and trade in. I would highly recommend Koons of Tysons Jeep.... More

Betsy Stuckey was very knowledgeable, pleasant, and down to earth. She quoted us a fair price up front without trying to stick it to us. I say that, because during our experience with another car salesman to earth. She quoted us a fair price up front without trying to stick it to us. I say that, because during our experience with another car salesman the previous weekend, he tried to sale us the same make and model for $3000 more- and he was not knowledgeable. Betsy was just very refreshing and we recommend her highly. More

I just wanted to let everyone know what a great I just wanted to let everyone know what a great experience I had @ Koons Tyson's Chrysler Dodge Jeep Ram. I came in for my very first oil change a I just wanted to let everyone know what a great experience I had @ Koons Tyson's Chrysler Dodge Jeep Ram. I came in for my very first oil change and was waiting for it to be complete. I was approached by David Ehlert about my Jeep and how the oil had spilled on to the skid plate and some of the engine. David informed me that he could have it cleaned up in a few minutes, or I could get a rental car for the day and he would have my Jeep detailed. Well needless to say, I took the rental car and detail. I was first blown away by Dave's honesty. I'm sure that they could have not said anything and I may not have even noticed the oil being spilled. secondly, I was blown away by the detail job they did on my Jeep. They thoroughly steam cleaned the engine, vacuumed and wiped down the interior of the Jeep, as well as polishing the exterior. Man it looked sharp. Then to top it all off. I wasn't charged a penny for the oil change. That is GREAT SERVICE... Not to mention. I later noticed that they had taken out the storage cover in the rear trunk area, to do a thorough cleaning, and forgot to put it back. I called and spoke with David and he had a BRAND NEW one sent to the shop the very next day for me. These guys are GREAT and have made a loyal customer out of me. I really appreciate good service because I am a manager in the restaurant industry. Take Care and God Bless, Mickey Metzger More

It was a complete internet experience. Dealing with them was easy and they worked very hard to help me make a deal. The sales person was friendly, courteous and knowledgeable. was easy and they worked very hard to help me make a deal. The sales person was friendly, courteous and knowledgeable. More

Best car salesman I have ever had in my 40 years of purchasing cars! Very friendly and no pressure. He provided answers to all our questions with out pushing the car on us. purchasing cars! Very friendly and no pressure. He provided answers to all our questions with out pushing the car on us. More

Starting looking online for Wrangler Unlimited Rubicon availability. Found some things at Koons I was interested in and wanted more information. Called, got Jeff, and got good answers. He called right availability. Found some things at Koons I was interested in and wanted more information. Called, got Jeff, and got good answers. He called right back with some answers he didn't have right away regarding incoming 2012 models. On whim we decided to drive over to the dealership to look around and compare 2011 and 2012 models. In the middle of (Hurricane) Irene we test drove 3 different Jeeps all with the courteous help of Jeff. After a 5 hour day, with very patient kids in tow, we settled on a car and a price and were driving our new car home. Thanks Jeff and Koons. More

I also used USAA's car buying service and I felt great about the whole experience. I got a great price for trading in my car and Don worked to get the best deal and Thomas sat me down as well and discuss about the whole experience. I got a great price for trading in my car and Don worked to get the best deal and Thomas sat me down as well and discussed this year's models vs next years and they made a very compelling case for me to walk out of there with a new car and I LOVE MY NEW JEEP!! Thanks for a great and fast experience- Ben M More