Koons Tysons Toyota

Gracias ian y muhammad por feliz ayuda y rav4 blanco. Thank you for happy service and help. Thanks Jake finance Thank you for happy service and help. Thanks Jake finance More

Brook and CJ took care of an issue I had with a charge. I was thankful. I was thankful. More

I had a horrible experience at this dealer. I took my car in for service on a Saturday. Knowing it would be busy, I made an “appointment” the night before. I put “appointment” in quotes beca I took my car in for service on a Saturday. Knowing it would be busy, I made an “appointment” the night before. I put “appointment” in quotes because appointments don’t mean much at Koons. I showed up on time, and they had not started service on my car after an hour and half. So I left without service. Koons shows zero respect for their customer’s time. More

Koon’s Toyota was great. They called me when they received my maintenance alert, offered concierge service. They were on time, polite and efficient. They were quick with the They called me when they received my maintenance alert, offered concierge service. They were on time, polite and efficient. They were quick with the turn around and even caught the little things. Very Happy. More

Once again buying my third car from koons Tysons Toyota. Thank you Muhammad for Corolla hybrid 2023 thank Ian for making an amazing customer satisfaction package. Thank you Muhammad for Corolla hybrid 2023 thank Ian for making an amazing customer satisfaction package. More

Service is prompt and efficient. Always willing to work within your budget and giving options for keeping the car in good condition. Always willing to work within your budget and giving options for keeping the car in good condition. More

Thank you ian saeed khan for good test drive thank you Muhammad for jeep wrangler thanks amin for referral Muhammad for jeep wrangler thanks amin for referral More

love coming to KOONS, I always come for a regular service and always walk out with a new vehicle. the salesman especially Muhammad Khan has a magic attracting his customers and his assistant Ian Khan is agai and always walk out with a new vehicle. the salesman especially Muhammad Khan has a magic attracting his customers and his assistant Ian Khan is again a nice addition. they are amazingly very helpful and professional. More

I contacted foons tyson toyota and reserved a 23 tacoma trd sport. I had put a deposit down on truck.I applied for credit online and was approved. When i arrive to dealership i waited alost an hour to get trd sport. I had put a deposit down on truck.I applied for credit online and was approved. When i arrive to dealership i waited alost an hour to get with manager to proceed with getting paperwork by the way the deal was done over the phone. he then proceeded to tell me there was a $500.00 cleaning fee for when my brother borrowed my truck said there was the smell of smoke in truck. I told him this was unaccebtable. He then came back to tell me $250.00 fee i told him that i was not paying that. I then asked him was $250.00 gonna break the deal on a 43,000.00 sale. I was blown away when he said there was no money to be made. Wow i was in shock. i have bought over 60 vehichles in my lifetime and never have i had a dealer tell me there is no money to be made. It is very obvious that either the management does not know what they are doing or just plain Greedy.. Dealers are charging over and above sticker which is not right. I will never darken the doorway of any koons store anymore. My father worked for mr. koons and i know from his experiences that mr. koon would never allow this to happen to a customer. Well i can say they wow me in a bad way. I trull hope mr. koons or upper management reads this and corrects this. VERRY UNNACEEPTABLE SERVICE. Buyer be ware Koons is a high volume dealership and i am in complete shock after wasting 8 hours of my time and fuel to drive 2 1/2 hours each way to be told there is no money to be made.. By the way the sales managers name was Jamal Kahn More

Service department is great! Customer reps are very knowledgeable and provide 5 star. Service. Highly recommend Customer reps are very knowledgeable and provide 5 star. Service. Highly recommend More