Koons Tysons Toyota

Outstanding service this morning I had a great service this morning with the help of Mr. James Case, the attendant outside and the cashier. This was my third visit and I'm satisfied w I had a great service this morning with the help of Mr. James Case, the attendant outside and the cashier. This was my third visit and I'm satisfied with all three and this one was the best. I work was completed quickly and I didn't have to wait too long. I was kept informed on the progress of the car which was useful in managing my time. I'm happy that I got Mr. Case because was efficient, professional and above all very courteous. More

Had the best TOYOTA service experience till date !!!! Kudoos Had the best TOYOTA service experience till date !!!! My service advisor James was an excellent person to deal with who solved all my queries and help Had the best TOYOTA service experience till date !!!! My service advisor James was an excellent person to deal with who solved all my queries and helped me lot to understand the minor problems that my vehicle had..I would 100% recommend this service centre .... More

I had a terrific car buying experience - Toney Jeter. Mr. Jeter was knowledgeable, friendly and spent a good deal of time with us - looking at more than one vehicle. We left with our Rav4 feeling good ab Mr. Jeter was knowledgeable, friendly and spent a good deal of time with us - looking at more than one vehicle. We left with our Rav4 feeling good about the experience. More

Koons Tysons Toyota Great experience, answered all my questions, given time to make a thoughtful decision by salesperson,Bill Oakes, and two helpful managers, who followe Great experience, answered all my questions, given time to make a thoughtful decision by salesperson,Bill Oakes, and two helpful managers, who followed up with getting the exact model of Prius that I wanted to purchase. Working out the trade-in and paperwork was efficient and easy. Everyone has offered me help with the technology as I try everything out over these next weeks. I was also invited to a dinner/technology night next month. Also, I have had wonderful service appointments with Joe Gonzalez for my previous Prius--I will be going back! More

Awesome Experience at Koons Tysons Toyota My husband and I had an awesome experience yesterday at Koons buying our first vehicle. In the sales department we worked with Marcos, and he was extr My husband and I had an awesome experience yesterday at Koons buying our first vehicle. In the sales department we worked with Marcos, and he was extremely knowledgable and friendly and helped us find the exact RAV4 we were looking for. If you're an inexperienced buyer, we would highly recommend working with Marcos. In the finance department we worked with Lorenzo, and he helped us through the somewhat confusing financial process of purchasing a car. He explained everything thoroughly and helped us understand each step. We would highly recommend this dealership (and Marcos and Lorenzo) to anyone looking for a car! More

Service at Koons Tysons Toyota Nice and fast 15,000 miles service job for Toyota Hybrid Camry. Thanks from service representative and other personnel who are working early morning f Nice and fast 15,000 miles service job for Toyota Hybrid Camry. Thanks from service representative and other personnel who are working early morning for customers comfortable times. More

Service at Koons Tysons Toyota Was pleased with my service - Fazeel Khan, Asst. Service Manager gave me an explanation about the tire damage; and provided photos! Very professiona Was pleased with my service - Fazeel Khan, Asst. Service Manager gave me an explanation about the tire damage; and provided photos! Very professional and kind, More

Good overall experience I traveled from Columbia MD to Tysons Corner due to the selection of cars in stock, they had three times as many cars as any dealership in my area. T I traveled from Columbia MD to Tysons Corner due to the selection of cars in stock, they had three times as many cars as any dealership in my area. This allowed me to do a side by side comparison of models and trim levels. When it came time to buy the car everyone was very friendly. There was a bit of back and forth over the value of my trade but I was expecting that and I feel everyone got a fair deal at the end of the day. One of the nearby salesman gave my daughter a big balloon when she started getting antsy which was a nice thing for bored kids. I am very happy with the car and would highly recommend the dealership. We were expecting to meet Crystal but she was off making a commercial :-) More

Service Department -- Excellent! So appreciate the support I got from the Koons Toyota Service Department today. I was a long-time customer of the dealership before buying my new 201 So appreciate the support I got from the Koons Toyota Service Department today. I was a long-time customer of the dealership before buying my new 2016 Toyota Camry XLE; Joe Gonzales (outstanding) has been my Service Advisor for many years. Today, I met with Anita regarding the operation of the component controls related to the myriad of "enhanced" features available with my new car. This has helped me get a much better understanding of the operation of the various features. Anita was patient, understanding and knowledgeable; so grateful for her support. The Service Department as a whole is the primary reason I stay committed to the dealership. More

Excellent Service Experience with Chris Toth and Colleen I recently took my 2007 Toyota Camry for service to Koons Tysons Toyota. I was attended by service manager Colleen and Chris Toth. They were excellent I recently took my 2007 Toyota Camry for service to Koons Tysons Toyota. I was attended by service manager Colleen and Chris Toth. They were excellent. They patiently listened to my issues and went out of their way to make me feel comfortable and explain what exactly was wrong with the car. It was a major repair, which they got performed on time and I am very satisfied. I think Colleen and Chris Toth are thorough professionals who are a credit to their Car Dealership. Because of them, I am more inclined to not only continue visiting Koons Tysons Toyota Service department, but also purchase a car from this dealership. I want to also make an honorable mention of Ike, the mechanic who actually fixed my car. He too was a thorough professional and very honest and upfront. More