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Koons Tysons Toyota
Vienna, VA
1,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 09, 2017
My service Experience at Koons Tysons Toyota Very helpful and courteous staff at the service department. They go extra mile to help resolve your issues with a smile. Service adviser explained the Very helpful and courteous staff at the service department. They go extra mile to help resolve your issues with a smile. Service adviser explained the issues that they found during the service, explained prices and options to get it done now or later. More
by Hashmat
Employees Worked With
James Case
Helpful February 08, 2017
Toney Jeter is the BEST!!! We feel very blessed to have stumbled onto Toney Jeter. He met my husband and son on a Monday afternoon and I met him the following Sat. He was extrem We feel very blessed to have stumbled onto Toney Jeter. He met my husband and son on a Monday afternoon and I met him the following Sat. He was extremely professional and efficient. He made us feel really good about our purchase. He did not hesitate to help when we had a problem, three days after the sale. Toney is not the usual "Used Car" salesman- thank goodness for that!!! More
by Susie
Employees Worked With
Toney Jeter
February 06, 2017
very helpful and accommodating i was second guessing to get another lease with toyota since our former contact dealer is no longer with toyota. we were referred to Sam when we got t i was second guessing to get another lease with toyota since our former contact dealer is no longer with toyota. we were referred to Sam when we got there. he was very accomodating! he had great inputs on the vehicles as well that helped me decide on what to get. not only that, i had so much stuffs on my trunk that he did not hesitate to transfer over to my leased car. he was very nice and helpful that we felt at ease with him. glad to have found Sam! More
by joyq
Employees Worked With
Sam Jawaid
February 06, 2017
Confusion, and Lack of Response I went in to look at a couple used cars yesterday while shopping for a car for my son. Their cars seemed to be in generally good condition and there I went in to look at a couple used cars yesterday while shopping for a car for my son. Their cars seemed to be in generally good condition and there was a pretty good selection. I found both the cars I was looking for and went into the office to ask to see them. Sales Consultant Riad Abuelhawa kindly showed me both vehicles. I was interested in a Mazda, but needed to look at a few others before making an offer. Later that day I emailed Riad with an offer on the vehicle I liked. Koons had the vehicle priced at full retail once they added in the $599 processing fee. I offered somewhat less (between private party, and full retail), hoping for an answer. At 6:30 p.m. that evening, just as the Super Bowl was kicking off, I received a call from a sales manager. He said Riad had told him I had questions about a Toyota. I told him I was not interested in a Toyota, and it was a bad time to talk. I asked him to email me with an answer to my offer. He replied that he would call me back tomorrow and hung up. So, not a great experience for me, but they did have a good selection of cars if you are interested in paying at a high retail, no haggle price. I wasn't, and end up buying somewhere else. More
by argusarms
Employees Worked With
Riad Abuelhawa
February 01, 2017
Customer Service Rating Once again Mr. Turcios provided excellent service...a real plus factor is his positive attitude and friendly manner. My car was promptly serviced an Once again Mr. Turcios provided excellent service...a real plus factor is his positive attitude and friendly manner. My car was promptly serviced and all questions were answered without delay. Thank you. More
by Edwin Cissel
Employees Worked With
David Turcios
January 31, 2017
Above and beyond! I had what I thought was a simple need to fix a thermostat issue. It turned out more complicated, but Josh Lundy stuck with the project, kept me full I had what I thought was a simple need to fix a thermostat issue. It turned out more complicated, but Josh Lundy stuck with the project, kept me fully informed, found the best deal for parts. It really was service above and beyond what anyone could expect. Recommend to anyone needing car service...which is kind of all of us! More
by CLF
Employees Worked With
Josh Lundy
January 30, 2017
A+ Dealer Koons Tysons Toyota You have a lot of A+ cars. I found the car I wanted online and came in right away to see it in person. Once I was there, Kevin Ayanian greeted me. He You have a lot of A+ cars. I found the car I wanted online and came in right away to see it in person. Once I was there, Kevin Ayanian greeted me. He listened to my needs and requirements and showed me a few cars that I must have missed. That didn't matter, I found my dream car on the lot. I am so glad that he was patient with me even when I ask him to take my picture with my new car. He was professional and made the purchase process easy in books. A+! More
by T & Me
Employees Worked With
Kevin Ayanian
January 27, 2017
Thank you Frederic Tcheliebou @ Koons Tysons Toyota We got a Rav4 Hybrid 2017. Frederic was extremely knowledgeable, helpful and honest in buying process. We are very happy with our car! Thank you!!! We got a Rav4 Hybrid 2017. Frederic was extremely knowledgeable, helpful and honest in buying process. We are very happy with our car! Thank you!!! More
by RestonRav4
Employees Worked With
Frederic Tcheliebou
January 27, 2017
Service Center! Excellent service!! if you ever need to stop by the service center then go and see Mr.Mo who is really helpful and kind. He gets things done quickly w Excellent service!! if you ever need to stop by the service center then go and see Mr.Mo who is really helpful and kind. He gets things done quickly with excellent service. Thanks to him i was able to get my tire replaced. Thank you Mr,Mo once again. More
by aka2017
Employees Worked With
Mo Kharim
January 25, 2017
Highly recommend Koons Toyota We drove 2 hours looking to buy a Toyota 4 Runner, our sales Representative Amin was great to work with, got us what we wanted and was very helpful! We drove 2 hours looking to buy a Toyota 4 Runner, our sales Representative Amin was great to work with, got us what we wanted and was very helpful! Would highly recommend Koons Toyota. More
by Hunter09
Employees Worked With
Amin Darbandi
