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Koons Westminster Toyota

Westminster, MD

4.7
1,301 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,301 reviews

May 18, 2026

The service writer Milo knew exactly what to do. He was very informative. .Very efficient service dept. More

by redfox0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo did an outstanding job.
May 22, 2026 -

Koons Westminster Toyota responded

Thank you redfox0717! We hope to be of service to you again!

May 18, 2026

⭐⭐⭐⭐⭐ Had an oil change and front brakes done here and had a great experience. The service was completed in a timely manner, pricing was very fair, and communication throughout the process was excellent. More

by Sadie Trone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Koons Westminster Toyota responded

Sadie Trone, thank you again for taking the time to let us know how we did!

May 18, 2026

I brought my truck back to have sealant removed after the "water dr" left a mess in my truck. I was told multiple people checked to make sure it was cleaned up properly. Whether they did or not, there was st More

by Deanedou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mollie, Water Dr.
May 22, 2026 -

Koons Westminster Toyota responded

Dear valued customer, we apologize for the inconvenience and frustration you experienced. We take pride in our work and we are sorry it fell short this time. Please contact us at your convenience and we will do everything we can to make this right and ensure your truck is cleaned to your satisfaction. Your satisfaction is important to us and we appreciate your business. Thank you.

May 18, 2026

Milo is the best service advisor of any auto brand that I have encountered. Ge is detail oriented and cares about his customers. I drive 60+ miles to get my service from this dealership! More

by michaelaeillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dewars
May 22, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

May 17, 2026

The prices are too high. I bought new spark plugs for $70, were going to charge me $700. Trying to raise the bill, services not needed. More

by tammyraejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Molly
May 22, 2026 -

Koons Westminster Toyota responded

Dear valued customer, thank you for bringing this to our attention. We apologize for any inconvenience and we strive to provide fair and competitive prices for our services. We will review your bill and make sure you only pay for what you truly need. Thank you for choosing us.

May 16, 2026

Milo is my service rep and he clearly explains what needs to be done. He also offers options I.e. does the work need to be done immediately. I feel that this dealership is honest and doesn’t pad what needs More

by aoibheallsidhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
May 25, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

May 16, 2026

Easy to work with and very accommodating. The fastest car buying experience so far. Angel and the team ensured we had exactly what we wanted!! More

by ALYSOn S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel bolanos
May 25, 2026 -

Koons Westminster Toyota responded

Hi ALYSOn S, thanks so much for rating us so high! Be safe on the road!

May 16, 2026

They were very nice and friendly and happy and respectful and nice and molly was wonderful More

by cindywatts5334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 15, 2026

Extremely easy to work with. Team had the best offer upfront and made any negotiations super easy. More

by delahouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pandoli, Joanne Virgilio
May 21, 2026 -

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 15, 2026

Car price was exactly as expected, and service was fast. Will was nice and easy to work with More

by matt.prokop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Mansfield
May 21, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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