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Koons Westminster Toyota

Westminster, MD

4.7
1,454 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,454 reviews

July 29, 2026

Always good experience at this location Todd always helpful job is always well done excellent More

by rowheeler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Koons Westminster Toyota responded

Hi rowheeler0, thanks so much for rating us so high! Be safe on the road!

July 28, 2026

Overall great experience. Dealt with Alex Pashaev in the sales department and Alex was very knowledgeable about the sales process and the vehicle features. Dealership was very More

by ccaporal22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Pashaev, John Breen
Jul 31, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

July 28, 2026

I have always been well received when visiting this location for oil changes and repairs. Improving the service could benefit customers in terms of wait times. More

by Jules chamaké
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Fenton
Jul 31, 2026 -

Koons Westminster Toyota responded

Thank you Jules chamaké! We hope to be of service to you again!

July 28, 2026

Fast and friendly service. Waiting area is clean and has coffee. I do wish an oil change was not over $100. More

by markwedekind
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 31, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 27, 2026

very pleasant experience with all the people involved. Great service area and customer lounge, very clean. More

by redtacoma17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Koons Westminster Toyota responded

redtacoma17, thanks so much for rating us so high! Be safe on the road!

July 27, 2026

The service advisor was very friendly and knowledgeable. Takes the time to explain different services recommended. He even took the time to explain a past service we had concerns about. More

by bonnie.close
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Jul 30, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 27, 2026

The service was on time and all my issues were resolved. Todd did a good job and was honest with me. Thank you More

by jr.2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 27, 2026

Deanna was professional, friendly, and efficient- I was in and out in no time which was greatly appreciated. More

by jbmilchling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Jul 30, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

July 27, 2026

Koons service center provided prompt and considerate service in replacing my tire which had a nail in it and honoring my warranty. More

by sheltieslinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Jul 30, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

July 27, 2026

i have had Todd often and as always Todd is very nice and helpful and patient with my questions.. More

by bvacca62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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