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Koons Westminster Toyota

Westminster, MD

4.7
1,410 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,410 reviews

July 03, 2026

Koons provided good service to my Corolla. The people of Koons were curious and professional during my visit. Wait time was acceptable and the accommodations comfortable. More

by lynnreck13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Staub
Jul 08, 2026 -

Koons Westminster Toyota responded

Hi lynnreck13, thanks so much for rating us so high! Be safe on the road!

Jul 09, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

July 03, 2026

Easy to deal with. Katie was very responsive to my many inquiries. No pressure sales approach. Highly recommend. More

by rzeppetello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Crook
Jul 08, 2026 -

Koons Westminster Toyota responded

Hi rzeppetello, thanks so much for rating us so high! Be safe on the road!

Jul 09, 2026 -

Koons Westminster Toyota responded

rzeppetello, thanks so much for rating us so high! Be safe on the road!

July 03, 2026

Considering buying a Rav 4. They did not have the trim that we were seeking but it is still a Rav 4. We had a negative experience 3 years ago here but lets just see? We were More

by RJS
Recommend Dealer
No
Employees Worked With
Mary Ann McMorrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Koons Westminster Toyota responded

Thank you for considering us for your Rav 4 purchase. We apologize that we didn't have the trim you were seeking and for your past negative experience. We value your feedback and will work to improve in the future. We hope you find the perfect Rav 4 .

July 02, 2026

Always great service and they do not try to talk you into things you don't really need. They also offer good suggestions on how to care for the vehicle. More

by bill.comegna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stoll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Colassard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Jul 09, 2026 -

Koons Westminster Toyota responded

bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

July 02, 2026

This is the second time we've purchased from here and it always goes smoothly and quick! More

by angela42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

July 02, 2026

Very reliable, responsible service team. Will be back for service again. I rate it 93/100. A mini fridge with cold water bottles in the waiting lounge would be nice though. More

by jhanukayev2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

July 02, 2026

This is my 7th Toyota purchase since 2004 and 3 since 2023 from Joanne Virgilio. She is very professional and always help you find the right vehicle for your needs and wants. She manages time efficiently More

by DLJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Virgilio 5-Star
Jul 08, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

Jul 08, 2026 -

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Jul 09, 2026 -

Koons Westminster Toyota responded

Hello DLJ, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 30, 2026

Todd is the best! He is always our guy! No one is better than Todd!! More

by bagroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Hello bagroft, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 30, 2026

Excellent dealership will buy again was dealing with Nick and Kyle Thank you for making it so easy More

by vin38stone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 30, 2026

This is the 4 vehicle Joanne has put us in and we have been beyond excited every time. All we do is teach our to Joanne with our needs and wants and boom she makes it happen. Jeremy in finance always ma More

by Scksweety05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne
Jul 08, 2026 -

Koons Westminster Toyota responded

Scksweety05, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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