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Koons Westminster Toyota

Westminster, MD

4.7
1,070 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,070 reviews

February 03, 2026

Mr. David Hiser did a great job. Thank you Mr. David Hiser! That's it. More

by amk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hiser
Feb 05, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 03, 2026

I was in and out fast, very easy to work with. Great communication and getting the service options in my email to review in real time was very helpful. More

by jhahn1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

Feb 05, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

February 02, 2026

Great service, Koon's was one step ahead during the service process needed to get me in and out. More

by doya3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Koons Westminster Toyota responded

doya3001, we really appreciate this positive review! Thanks so much!

February 01, 2026

Always the best service! Reliable, courteous, friendly, informative, and efficient. I have been coming here for 10 years and expect to come here 10 more for my car service! More

by rhillman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars, Josh Bruffy
January 31, 2026

Service advisors were very nice. The mechanic that made video advising of issue was sarcastic. More

by bp767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 03, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

January 31, 2026

Todd has always been first rate…. Informative, reliable, trustworthy. It makes all the difference in trusting the dealership. More

by Purple Knight 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Koons Westminster Toyota responded

Purple Knight 1, thanks so much for rating us so high! Be safe on the road!

January 30, 2026

Deanna was very professional and courteous as first and last contact person.Service was timely. More

by boblvoight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Jan 31, 2026 -

Koons Westminster Toyota responded

Hello boblvoight, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

January 30, 2026

Always knowledgeable and willing to explain the needed repairs. Todd, is pleasant and patient and helps clients understand the root of the issue. More

by drmarobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Koons Westminster Toyota responded

drmarobie, thank you again for taking the time to let us know how we did!

January 30, 2026

Great service done quickly and within budget. I love that I am kept in contact as the inspection is done and work is then completed More

by chrisa1844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Koons Westminster Toyota responded

chrisa1844, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 29, 2026

The valet service was well-timed and greatly appreciated. Communication with service personnel was as good as it gets. Repair explanations were very clear and helpful. More

by skyland14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Feb 04, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

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