Koons Westminster Toyota

After sending out several quote requests on the internet, Bob Erwin of Koons in Westminster was the first to respond and was most helpful in identifying the car that best met our needs for the price that met Bob Erwin of Koons in Westminster was the first to respond and was most helpful in identifying the car that best met our needs for the price that met our budget. More

The experience was exceptionally professional and friendly. I would without hesitation recommend Nigel, his empolyees and this dealership to anyone. First Class Outfit...great job done by all!!! friendly. I would without hesitation recommend Nigel, his empolyees and this dealership to anyone. First Class Outfit...great job done by all!!! More

I walked into the dealership knowing simply that I wanted a reliable Toyota sedan (Corolla or Camry) and that I had a certain budget. I was supplied with an exact listing of cars in my price range, wasn't pu a reliable Toyota sedan (Corolla or Camry) and that I had a certain budget. I was supplied with an exact listing of cars in my price range, wasn't pushed to buy something any higher than what I wanted, and they negotiated with me to reach a suitable price. The sales rep that I worked with, Ferd, was also very informative, friendly, and worked hard to provide me with the best service he could. More

I had a very good experience with Koon's Toyota in Westminster, MD. The salesman (Matt Zenittini) was very helpful and knowledgable. I first decided on Toyota because of the maintenance package but I Westminster, MD. The salesman (Matt Zenittini) was very helpful and knowledgable. I first decided on Toyota because of the maintenance package but I also enjoyed that the salesman was not pushy. Matt made it very easy to purchase a car. More

I went into Toyota I look at the new Scion XD. I had a great experience from start to finish. The babysitter bailed on us so we had to take our 4 yr old son, but Matt had so much patience with us which m great experience from start to finish. The babysitter bailed on us so we had to take our 4 yr old son, but Matt had so much patience with us which made our experience enjoyable. Everything was straight forward and quickly processed. It is so nice to go into a dealership to buy a car and not have to deal with high-pressure sales people. The financing department was equally fast, easy, and very friendly. We did some comparison shopping before going to this dealership and were very surprised to actually get the incentives found on the website as well as get the best deal for our trade-in. This is my second Scion. I love the no-haggle pricing, the laid back buying experience, and the knowledgeable staff. It was also nice to know that my sales person was also a Scion owner. Great place! More

The overall experience was good. For future buying I will go back to Koons. The environment was friendly and clean. Was not too happy with the car after driving it on the highway. go back to Koons. The environment was friendly and clean. Was not too happy with the car after driving it on the highway. More

We were on vacation and our car broke down so we ended up at koons and they were very helpful. We bought a 2011 Toyota Camry and we are very happy with it. Thank you at koons and they were very helpful. We bought a 2011 Toyota Camry and we are very happy with it. Thank you More

Koons of Westminister is a well established, well managed and down-to-earth dealership. You can walk in there feeling good that they will stand by the sale and give you a straight deal. Both sales a managed and down-to-earth dealership. You can walk in there feeling good that they will stand by the sale and give you a straight deal. Both sales and service personnel are knowledgable, experienced and friendly. This is my second purchase at Koons and I will likely purchase from them again. Ask for Jimmy Mudgett on the pre-owned side; he will take care of you. Highly recommended dealership. More

I live in Columbia and tried to buy the vehicle closer to my home but my Father-in-Law, Joel Simonds, bought a car from Koons and said to call them. I emailed them for a quote on a new Camry. They got back t my home but my Father-in-Law, Joel Simonds, bought a car from Koons and said to call them. I emailed them for a quote on a new Camry. They got back to me almost immediately. I then spoke with Jeff Schuette. He was extremely efficient and timely without being pushy. He was honest and, most importantly to me, he was trustworthy. The other dealers, I found out, were not giving me the whole truth. Everything Jeff said was nothing but the open truth. I should have started with Koons from the beginnning and the next Toyota I buy I will go directly to Koons. Their price ended up better than the other dealers in the end as well. This dealership was the best! More

After lots of on-line research for a new car, I started going to dealers for test drives. On the first day, I visited Koons Toyota in Westminster and one other dealer. The difference in "sales pressure" wa going to dealers for test drives. On the first day, I visited Koons Toyota in Westminster and one other dealer. The difference in "sales pressure" was quite noticable, with Koons coming out the clear winner for not "hustling" me, for asking me what I was really looking for in a car, explaining in detail and plain English all about the vehicle, its features, ratings, safety stats, options etc., and accompanying me on the test drive. I was able to pay attention to the feel and handling of the car, examine the interior details and actually enjoy driving the car without feeling pressured into a purchase right then and there. After test driving three other cars at different dealerships, I decided on Toyota. I did on-line comparisons of area Toyota dealers and requested on-line price quotes on the lower priced cars that fit my needs. Steve Schulman, at Koons Westminster Toyota, was very responsive and emailed that he had the exact car I wanted. Unfortunately, by the time I responded, that car had been sold. But Steve was friendly, helpful and enthusiastic about getting me the car I wanted, even though he did not have it on the lot. When I told him I had found the car at another Koons dealership, he said he would get it for me and at the internet price that was listed on the other dealer's web site. Simple as that. I was very demanding about knowing that the car had all the features I wanted and asking about any hidden prices that I may be presented with if I purchased the car. Steve answered all my questions, explained everything and provide answers right then and assured me that the price on-line was the price I would pay. I made an appointment to come see Steve, and I was greeted with the same friendly, no hassle attitude I had received in email and on the telephone. I was prepared to purchase that car if he could get it from the other dealership. That was on a Tuesday. On Saturday, Steve showed us the car went over all the features, and even programmed the navi system to get me back home and paired my cellphone to make it easier for me to program the system later. He took us to the service department and showed us where everything was and gave us business cards for the customer service rep and the service manager. We met with the finance guy who was just as friendly and low pressure as Steve. After about 2.5 hours, I was driving out of the dealership in my brand new car and it felt great!! Steve has called and emailed to make sure all is going well with the car and to remind me to call him if I have ANY questions. The entire experience at Koons Westminster Toyota was just great and I am really glad that I was able to purchase the car at my 'hometown' Toyota dealer and will be able to service it so close to home in the future. Thanks to Steve and the rest of the team at Koons Westminster for making my car buying experience such a pleasure. More