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Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,606 reviews

April 02, 2026

Delivered as promised. First service and got a complimentary car wash to go with it! More

by semahaf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Apr 03, 2026 -

Koons Westminster Toyota responded

semahaf2, we are delighted to see this rating! Have a great day!

March 31, 2026

Great people. Great truck. Great price. Highly recommend for new or used vehicles. Five star rated. More

by tricia.dornisch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schuette
Apr 04, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 31, 2026

Todd is exceptional. I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department. More

by mbatten0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

March 31, 2026

Glad I chose Koons Toyota Westminster for my new Tacoma! I am a Carroll county resident myself. The staff at Koons Toyota Westminster is friendly, helpful and professional. They got me in my new truck same More

by gregoryciepiela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, finance department
Apr 04, 2026 -

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 31, 2026

Always get what I came for! Service schedulers are great! I do need to return because my computer system isn't acting right More

by gistford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Apr 04, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 30, 2026

Excellent work, fast service, pleasant customer service, fast respond to phone call appointment, Thank you!! More

by Mavlyet Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
Apr 01, 2026 -

Koons Westminster Toyota responded

Mavlyet Eric, we are delighted to see this rating! Have a great day!

March 30, 2026

Appointment was on time. Todd is excellent service representative. Keeps customer informed. Very professional. The online progress of your service is nice. I also appreciated More

by jkellar52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Koons Westminster Toyota responded

jkellar52, we are delighted to see this rating! Have a great day!

March 30, 2026

Todd has been my agent since I moved to Carroll County about ten years ago. I am consistently pleased with his excellent service and always request him to handle my service appointments. I am also extre More

by kathleencromwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Koons Westminster Toyota responded

kathleencromwell, we are delighted to see this rating! Have a great day!

March 30, 2026

The service. was performed on time and Tod explained what the mechanic recommended in detail. More

by franplace4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Eckard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Koons Westminster Toyota responded

Thank you for your kind words. Our goal is to always provide timely and transparent service. We are glad to hear that Todd was able to explain everything to you in detail.

March 28, 2026

Everything went smoothly. No issues to be found with the assistance I was given or the service. More

by peleahy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Nelson
Mar 30, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

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