Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Westminster Toyota
Westminster, MD
1,284 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,284 reviews
November 21, 2025
The dealership is well staffed. However, they're extremely busy so much so that I believe things are being lost.In the details when it comes to customer service However, they're extremely busy so much so that I believe things are being lost.In the details when it comes to customer service More
by lorettagaffney21
Verified CustomerEmployees Worked With
November 20, 2025
I was very pleased with the service received. Todd explained what should be done. He did not push me which I appreciated that is why I always ask for Todd. Todd explained what should be done. He did not push me which I appreciated that is why I always ask for Todd. More
by deaconbobm
Employees Worked With
November 20, 2025
The experience was a quick and easy process from the time I walked in the door until I was done I walked in the door until I was done More
by brown3dogs321
Employees Worked With
November 19, 2025
I've purchased 7 new Toyota's over the years. Many different dealerships. I've been most pleased with Koons Westminster Toyota. It is over an hours drive from my house, but totally worth it. I've Many different dealerships. I've been most pleased with Koons Westminster Toyota. It is over an hours drive from my house, but totally worth it. I've worked with Todd several times, and have always been pleased with his knowledge and professionalism. From Sales to Service, I recommend all my friends to this dealership. Keep up the good work! More
by cserlo1018
Employees Worked With
November 18, 2025
The service at Koons Toyota was excellent. Everyone in the service department was friendly and professional. My inspection was on time and thorough. Everyone in the service department was friendly and professional. My inspection was on time and thorough. More
by JAYBBLUES
November 18, 2025
Todd and Mechanics are exceptional. Been using them for at least 25 years. They have kept my cars running well. I feel safe driving when they do repairs. I love the same day turnaround Been using them for at least 25 years. They have kept my cars running well. I feel safe driving when they do repairs. I love the same day turnaround for repairs/maintenance. I appreciate the shuttle service taking me to work and sometimes delivering my car when I can't get a ride. I also like having the same mechanic; he is like a doctor for my vehicle and gets to know the car. More
by mbatten0
Employees Worked With
November 17, 2025
Todd (Milo) Dwars was incredibly helpful. I was very pleased with his interactions with me. Friendly, helpful and knowledgeable. A great experience! I was very pleased with his interactions with me. Friendly, helpful and knowledgeable. A great experience! More
by momlerner
Employees Worked With
Todd (Milo) Dwars
