Koons Westminster Toyota
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Our Experience with Koons Toyota was excellent. Our sales person, Mary Ann McMorrow was extremely knowledgable of the models we were interested in. The Finance person, whose name I can not remember, w sales person, Mary Ann McMorrow was extremely knowledgable of the models we were interested in. The Finance person, whose name I can not remember, worked very well with us and gave us the numbers to purchase our new Prius. Even though I had to slow down the process,I was totally appreciative of the excellent customer service we received. The car was even prepped by our sales person, Mary Ann, as there was were not enough detailers that day. The comfort level my husband and I had driving the car off the lot would not have been obtainable without the detail instruction of the operation of the "bells and whistles" of the Prius. I would not hesitant to refer anyone to Mary Ann for their Toyota purchase and will definitely return to Koons for any future purchase of a car. It is not usual in these days to find the expert customer service that we received from Koons. The only negative I should mention would be the inexperience of one of the finance persons. It was apparent he was not familiar with details of the interst rates depending on how much to put down and was very confused as to what equated to 10% and 20% down. Jason, the F&I person worked very well with us. He ran all numbers my husband and I requested to see where our payments would be and recommended alternative financing terms. Even though we did not purchase the extended warranties, he reviewed them with us, in detail, and is recommendations. Koons Toyota should be very proud of the overall staff, 3 of 4, that we worked with. I would hope that Jason, Mary Ann and the Finance area are given an "employee award", if given as they definitely deserve it. More
They truly worked kindly in a straightforward manner to help get the deal completed. I also knew from my past experience that Koons Dealerships were just a say anything to get a deal done, but that their help get the deal completed. I also knew from my past experience that Koons Dealerships were just a say anything to get a deal done, but that their word was golden. Overall they are a delight to work with. More
Great Experience with Jimmy Mudgett and the Finance Manager (forgive me for forgetting his name) at Koons Toyota Westminster. The best car buying experience we have ever had! We bought a Toyota Prius Manager (forgive me for forgetting his name) at Koons Toyota Westminster. The best car buying experience we have ever had! We bought a Toyota Prius and it has been the best purchase we have ever made! More
I started working with my Credit Union to buy a new vehicle. My Credit Union sent me to Koons in Westminster. From the moment I started email with Dan Harkins to the time my daughter and I showed up at vehicle. My Credit Union sent me to Koons in Westminster. From the moment I started email with Dan Harkins to the time my daughter and I showed up at the dealership I was treated with respect and courtesy. The vehicle that I had spec'd out on line was waiting for me in a area out of the snow and cold of the day. I was given every opportunity to ask questions and they made sure I knew what my vehicle options were and how to use them This was the best car buying experience I have had since buying my own vehicles. I will continue to buy my vehicles from Dan and the Koons of Westminster Team. More
I brought my car in for service, and Pam was very quick to help! She called me personally when she knew what was wrong with my car. She explained everything, including the price and that my car would be fi to help! She called me personally when she knew what was wrong with my car. She explained everything, including the price and that my car would be fixed the same day! I called to ask about using a coupon I got that day, and she took it off no problem. She came up to my dad and me, when we came to pick up my car, and started talking to us, she wanted to make sure that my car was working fine and that there was nothing else she could do for us. She even gave us an umbrella that was from their last promotion. I really appreciate everything Pam did for us, and would definitely recommend her to all my friends! More
I was very pleased with my experience. My father and I went to Koons Toyota in Westminster to buy my first car. We met with Joshua Elswick. He knew exactly what he was talking about and was very friendly. went to Koons Toyota in Westminster to buy my first car. We met with Joshua Elswick. He knew exactly what he was talking about and was very friendly. This is very different from the other dealerships we had went too. When I walked on the lot I had no clue of what car I wanted. Josh described every vehicle to me and told me which ones would suit my life style best. I ended up getting the perfect car for me. I enjoyed working with all of the employees there and will always buy my cars from Koons Toyota and Joshua. Thank you for the great service! More
Hello, Brooks was friendly without being pushy. He Hello, Brooks was friendly without being pushy. He politely answered all of my questions about the vehicle proving that his knowledge was on par wi Hello, Brooks was friendly without being pushy. He politely answered all of my questions about the vehicle proving that his knowledge was on par with what he was selling. He (and the dealership) were the first ones to let me take the car, not just for a "test drive", but to take it home and let the wife see, drive and experience it. Wow! that went over great in our book! We were able to arrive at terms that were agreeable to both parties. I can't remember a more pleasant experience and with a nicer young man who was both knowledgeable and a great representative of his dealership! Kudos! I should get a commission check as well because I've been telling everyone about my car and my experience at Koons Toyota of Westminster! Sincerely, - Art Gladstone - More
Pam is always helpful and promp to return calls mt tacoma is always ready when i need it the service has been great and that is why i buy from there if you check i got atleast 12 cars or trucks from you ever is always ready when i need it the service has been great and that is why i buy from there if you check i got atleast 12 cars or trucks from you ever since 1992. And i hope to buy a new one soon. Thank you Bob marsiglia More
Joe Railson is the person that I goto at Koons of Westminster to purchase new vehicles. He has my best interests first. I trust him implicitly. We have now bought 4 vehicles from him beginning wit Westminster to purchase new vehicles. He has my best interests first. I trust him implicitly. We have now bought 4 vehicles from him beginning with a Camry over the Internet. Since then we've purchased two 4runners and an Avalon. Way to go Joe. Thanks. More
Brad was great to work with and very professional! He was extremely knowledgable and helpful when it came to purchasing my first car. He was very easy to work with and did not pressure me into a sale. I woul extremely knowledgable and helpful when it came to purchasing my first car. He was very easy to work with and did not pressure me into a sale. I would highly recommend him to anyone looking to purchase a vehicle. More



