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Koons Westminster Toyota
Westminster, MD
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,606 reviews
January 13, 2026
Vehicle was scheduled online and all service was performed in a day, good communication and notifying what services are needed in future. performed in a day, good communication and notifying what services are needed in future. More
by sixteen4runner
Verified CustomerEmployees Worked With
Molly Bonnette, Jacob Staub
January 12, 2026
Maintenance appointment scheduled for Jan 9, 2026, 9:30a. Services performed satisfactorily. Only complaint is not being taken in at my scheduled time, but had to wait 2 hrs. Not appreciated. Services performed satisfactorily. Only complaint is not being taken in at my scheduled time, but had to wait 2 hrs. Not appreciated. More
by masmith2007
Employees Worked With
Milo Dwars
January 12, 2026
As always, the best at what they do. Todd and the rest of the service department are outstanding. Todd and the rest of the service department are outstanding. More
by mendys
Employees Worked With
January 12, 2026
Very poor communication from service advisor, no explanation of recommended services. Waited at dealership, only communication with service advisor was via text... literally was 5 steps away in the explanation of recommended services. Waited at dealership, only communication with service advisor was via text... literally was 5 steps away in the next room. Second time I have had experience with this same service advisor, both times have been less than satisfied. More
by beachbound96
Employees Worked With
David Hiser
January 12, 2026
My experience from start to finish was seamless. They had exactly what I wanted. My salesperson, Joanne Virgilio, was straightforward, easy to deal with, knowledgeable, and low-pressure. In the futu They had exactly what I wanted. My salesperson, Joanne Virgilio, was straightforward, easy to deal with, knowledgeable, and low-pressure. In the future, I will deal with Koons Toyota and recommend them to friends and family. More
by trekmtb0
