
Koons Woodbridge Ford
Woodbridge, VA
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Super concierge service! Timely pickup and delivery! Reasonably priced service and quality customer care. Would use their service on vehicle again in the future without reservations. Reasonably priced service and quality customer care. Would use their service on vehicle again in the future without reservations. More
COWLES FORD JUNE 20 Salesman was very helpful. All of our questions were answered, and we were able to obtain pricing on all the options we were interested in. Finance Salesman was very helpful. All of our questions were answered, and we were able to obtain pricing on all the options we were interested in. Finance Officer was quite interesting and had useful advice. More
So far the brand new tires are smooth riding, not noisy, not wably, very sturdy, fast, beautiful ride, excellent performances, I love my Ford Escape not wably, very sturdy, fast, beautiful ride, excellent performances, I love my Ford Escape More
Cowles Ford of Woodbridge always delivers great prices and customer service. Have been and will continue to be a customer of theirs. Chester Jennings is always a pleasure to work with! and customer service. Have been and will continue to be a customer of theirs. Chester Jennings is always a pleasure to work with! More
Awesome. Very happy and pleased with the service and staff/team. It is important to me to make sure I keep up with my vehicle service/schedule and nice to rece Very happy and pleased with the service and staff/team. It is important to me to make sure I keep up with my vehicle service/schedule and nice to receive maintenance notice and coupons via email when you vehicle is due for maintenances. Great customer service! More
Not even the GM called back It took 2 sales guys to find my truck that was on the lot. Our keys were lost. We were offered $750.00 for our Texas Ranch F150 that was purchased the It took 2 sales guys to find my truck that was on the lot. Our keys were lost. We were offered $750.00 for our Texas Ranch F150 that was purchased there. Our license was lost. The tonneau was not ordered. It took 8 hours to install a tonneau that takes 15 minutes to install. The Sales Manager Araz Akrawi was extremely rude and not helpful. Finally after leaving a with the GM, Adam Dunn, no one even called back. I can not in good conscience recommend this dealer due to the lack of concern for their customers and lack of ethics. Like I indicated this is our second high end truck purchased from this dealership (a Texas Ranch and a King Ranch) and no one from management returned any of our calls. More
6 month Che k up My Ford Fusion was due for a 6 month check up.. I brought it in at 10:40 and had it by 2:00. Everything went well along with my state inspection. My Ford Fusion was due for a 6 month check up.. I brought it in at 10:40 and had it by 2:00. Everything went well along with my state inspection. More