Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Woodbridge Ford
Woodbridge, VA
458 Reviews
Welcome to Koons Woodbridge Ford, one of Virginia's most trusted Ford dealerships near Dale City! Whether you're from Alexandra, Arlington, Woodbridge or Bethel, we proudly serve our customers with exceptional customer service and inventory. We have an incredible selection of Ford vehicles and used cars to choose from.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 458 reviews
November 02, 2026
It was my first time buying a car and I have to say, the staff made this experience such an easy and enjoyable experience. staff made this experience such an easy and enjoyable experience. More
by Dante Colella
October 19, 2026
MI EXPERIENCIA ESTUVO SATISFACTORIA SE TOMARON SU TIENPO PARA EXPLICARME TODAS MIS DUDAS Y FUEROM AMEBLES EN SU ATENCION PARA EXPLICARME TODAS MIS DUDAS Y FUEROM AMEBLES EN SU ATENCION More
by barreraisaac1592
Employees Worked With
October 19, 2026
Great place with even greater people. Christian and Luke were amazing. I never felt pressured into anything, nor did I feel hustled. Buying a new car should have you feeling great about t Christian and Luke were amazing. I never felt pressured into anything, nor did I feel hustled. Buying a new car should have you feeling great about the decision you made...if I needed another car, I'll go to them again. More
by daniels935
Employees Worked With
October 18, 2026
The sales person was amazing. The management above them leads questions of concerns. They definitely put all the work on the sales person and anything extra comes out of the sales The management above them leads questions of concerns. They definitely put all the work on the sales person and anything extra comes out of the sales persons personal pocket. They obviously sale many cars and to be cheap to force the sales person to pay questions my loyalty to such a greedy company. More
by Kwdawg
Employees Worked With
September 25, 2026
Worst dealership ever, poor customer service very rude no communication sold car with lien took 4 months to get hard tags. Car only came with one key Crack in windshield and flooding sunroof which damaged t communication sold car with lien took 4 months to get hard tags. Car only came with one key Crack in windshield and flooding sunroof which damaged the amp. Lied the very first day of me buying the car, says after me waiting for hours it was getting detailed, it wasn't detailed at all. Had to return the next day for detail and the window which was poorly fixed but they did have the amp replaced through acura. The sunroof they claimed they fix but lied about drying/cleaning the mess. I had to purchase the materials to get that situated towels enzymes dehumidifier etc.No one communicated or kept in contact with me after receiving my money I had to call over and over and they wouldn't answer or return calls. When I say worst dealership ever the absolute worst. As of 2 days ago I had to call around and finally the dmv said my tags are in the mail after 4 to 5 months with me making call after call, sending emails and leaving messages without a response. Im a calm loving person that believes in treating people how you'd like to be treated but of all the places I've been and done business this is the worst place ever. More
by j_87hart
Employees Worked With
Other Employees :
Nicole Phillips, the rude financial manager i forget his name but was very rude
September 15, 2026
Lied multiple times about when my vehicle would be ready to pick up after purchasing which I understand if you don’t know but don’t say a date then or get back to me. Then I had to call service to ask becau to pick up after purchasing which I understand if you don’t know but don’t say a date then or get back to me. Then I had to call service to ask because my sales person went mia and didn’t answer my texts and the service person kept me updated which kept me at ease until I came a week and one day after purchasing the car and a week after the first done complete date for the service that I was given. I came and what I thought was a simple swoop in and pick up turned into a 1 hour wait because the car wasn’t gased up and ready even though I gave a warning that I’d come in an hour and a half right as I finished work…. Car is beautiful and everything I wanted but being someone who has worked in a dealership before and my parents bought a car from koons when I was born and it’s still kicking, I will not be coming to any koons in the future. Especially this one… I also agreed on the deal with an add on that it would be delivered but come time it was completed the delivery was “hard to do because I couldn’t find anyone” so I had to drive an hour out of my way to wait another hour… Koons customer service at its finest More
by Abykassa116
Employees Worked With
September 14, 2026
I’ve purchased two cars from Koons in the last 3 months. They are professional and extremely friendly without being pushy, knowledgeable, and made both transactions easy. Would recommend and will do future They are professional and extremely friendly without being pushy, knowledgeable, and made both transactions easy. Would recommend and will do future business with them. More
by Brenner.robin
Employees Worked With
Ade (Sales) and Luke (Finance)
September 14, 2026
Greg was very helpful with all my questions. he took care of things in a timely manner. would not be afraid to do business there again he took care of things in a timely manner. would not be afraid to do business there again More
by gg
August 20, 2026
Alot of communication before I drive the 3 hours to dealership.car was not ready when I arrived. 6 hours at dealership. dealership.car was not ready when I arrived. 6 hours at dealership. More
by JB
Employees Worked With
July 23, 2026
My experience with Peter Azanon as a sales manager was very disappointing. I found him to be rude and impatient in his interactions with me, and I also observed him speaking to the sales team in a disresp very disappointing. I found him to be rude and impatient in his interactions with me, and I also observed him speaking to the sales team in a disrespectful and dismissive manner. Instead of providing constructive guidance or support, his communication often came across as abrupt and unprofessional, which made the work environment uncomfortable. Based on my experience, I would not recommend working under his management or the Ford Koons dealership More
by jessica m
Employees Worked With
