Koons Woodbridge Ford

No pressure and no false promises. Several years ago I bought a car from Cowles and the sales manager at the time (Carlos) was not only rude but at one point wanted to go outside and fi Several years ago I bought a car from Cowles and the sales manager at the time (Carlos) was not only rude but at one point wanted to go outside and fight when I caught him in a lie. I was totally skeptical this time going in. They were the only dealership in the entire area that had the car I was looking for. I got a deal....and was treated like royalty. BrIan and Arash did me RIGHT!! More

Excellent service!! Nathaly Valle (internet sales) and Seerat (floor sales) were awesome in helping me find my latest Edge!! This is my 3rd and I love it!! Everyone there Nathaly Valle (internet sales) and Seerat (floor sales) were awesome in helping me find my latest Edge!! This is my 3rd and I love it!! Everyone there was great including my finance assistant (Misun). Definitely would recommend them! Great team!! More

All sales and support was excellent I have purchased all my vehicles from Cowels Ford starting in 1983. I have never had a bad experience with the dealership. Friendly and helpful at all I have purchased all my vehicles from Cowels Ford starting in 1983. I have never had a bad experience with the dealership. Friendly and helpful at all times. More

Purchase of 2019 Edge The Cowles personnel were very helpful and made this purchase extremely smooth. I had two vehicles to trade in and that made the transaction little The Cowles personnel were very helpful and made this purchase extremely smooth. I had two vehicles to trade in and that made the transaction little difficult, but the sales rep and the manager took care of everything. I puchased an F-150 from Cowles three months earlier and the great experiance that I had then is why I came back to Colwes. More

Trade d my 2016 Explorer for a new 2019. The entire team I dealt with was knowledgeable and very friendly. Sales consultant Huda was patient and a pleas d my 2016 Explorer for a new 2019. The entire team I dealt with was knowledgeable and very friendly. Sales consultant Huda was patient and a pleasure to work with. Pam was as well. Finanace manager Rasim was a definite subject matter expert and explain everything in terms that made it easy to understand. I also thought it was a nice touch that sales manager Mustafa stopped by to thank me for my purchase and for being a return customer. More

Timely, effcient and effective The Cowles service center is why I bought my Truck from them. Sound leadership, competent mechanics and strong focus on customer support. You have c The Cowles service center is why I bought my Truck from them. Sound leadership, competent mechanics and strong focus on customer support. You have confidence that the service or repair is top notch and you are leaving with a vehicle is the best condition possible. More

Best Ford Dealer Have purchased 7 vehicles from Cowles Ford over many years and I believe the service and buying experience is better than ever. Love my new Fusion! My Have purchased 7 vehicles from Cowles Ford over many years and I believe the service and buying experience is better than ever. Love my new Fusion! My salesman Mr. Chester Jennings is a fine salesman that was very personable and had amazing knowledge of the vehicle and was excited to show me what it had to offer. More

First time costumer experience at Ford The way the sales went was somehow uncomfortable. I felt like the sales person was worry to get a deal done rather than making sure I was satisfy with The way the sales went was somehow uncomfortable. I felt like the sales person was worry to get a deal done rather than making sure I was satisfy with the purchase. More

New car purchase We went in to test drive a couple of models. The salesman and the general manager worked with on a price we were satisfied with. It was overall a pl We went in to test drive a couple of models. The salesman and the general manager worked with on a price we were satisfied with. It was overall a pleasant experience. More

Mixed feelings Buying my truck took 4-1/2 hours. I’ve never had to take that much time. Then they didn’t wanna give me anywhere close to what my trade was worth. Too Buying my truck took 4-1/2 hours. I’ve never had to take that much time. Then they didn’t wanna give me anywhere close to what my trade was worth. Too much back and forth. I called before driving 3-1/2 hours to the dealership to ask if the price they had advertised on autotrader was anyone’s price and they said yes until I got there and then they tried to tack on a few thousand dollars saying I don’t qualify for certain rebates. And then there’s the other fees that they don’t advertise. Overall I got a fair deal I guess and everyone was very friendly. It just took way too long More