Koons Woodbridge Ford

Standard service and oil change Cowles has been suffering in the service department but is on the right track now with the new service manager (former employee) coming onboard. He t Cowles has been suffering in the service department but is on the right track now with the new service manager (former employee) coming onboard. He truly understands customer service and will work with his team to deliver the right results after the lack of leadership in the service department over the last six months to a year. This will also encourage me to purchase future vehicles from them - but only if the service continues to be good. More

USED Car Purchase I purchased a 2016 Ford Fusion Energi from Cowles Ford. I had so many questions as i had never driven an electric nor a hybrid car. Keith helped I purchased a 2016 Ford Fusion Energi from Cowles Ford. I had so many questions as i had never driven an electric nor a hybrid car. Keith helped me understand all of it. Christian the sales rep was super and the Finance group even convinced me to purchase an extended warranty and premium care. I was interested in buying a pre owned Ford from a Ford dealer and this was a very good experience. More

Relaxed inviting service We came for service and ended up with a purchase. We have dealt with Mike Brech from the Service side for 15 years. He was with a different Ford deale We came for service and ended up with a purchase. We have dealt with Mike Brech from the Service side for 15 years. He was with a different Ford dealer and were elated to find him again at Cowles. Mike Brech made the convincing overture and Mr Jennings sealed the deal. Mr Jennings was courteous and low key. His no pressure and calm demeanor were major selling points. The entire team made special accommodations available to us. More

Professionalism Mo and Lindsay was very professional and both seems to work as a team to ensure I received outstanding treatment. The buying process was streamed lin Mo and Lindsay was very professional and both seems to work as a team to ensure I received outstanding treatment. The buying process was streamed line, hassle free which I very much appreciate. I plan to treat Cowles Parkway Ford as my dealership of choice. Job Well Done! More

No pressure and no false promises. Several years ago I bought a car from Cowles and the sales manager at the time (Carlos) was not only rude but at one point wanted to go outside and fi Several years ago I bought a car from Cowles and the sales manager at the time (Carlos) was not only rude but at one point wanted to go outside and fight when I caught him in a lie. I was totally skeptical this time going in. They were the only dealership in the entire area that had the car I was looking for. I got a deal....and was treated like royalty. BrIan and Arash did me RIGHT!! More

Excellent service!! Nathaly Valle (internet sales) and Seerat (floor sales) were awesome in helping me find my latest Edge!! This is my 3rd and I love it!! Everyone there Nathaly Valle (internet sales) and Seerat (floor sales) were awesome in helping me find my latest Edge!! This is my 3rd and I love it!! Everyone there was great including my finance assistant (Misun). Definitely would recommend them! Great team!! More

All sales and support was excellent I have purchased all my vehicles from Cowels Ford starting in 1983. I have never had a bad experience with the dealership. Friendly and helpful at all I have purchased all my vehicles from Cowels Ford starting in 1983. I have never had a bad experience with the dealership. Friendly and helpful at all times. More

Trade d my 2016 Explorer for a new 2019. The entire team I dealt with was knowledgeable and very friendly. Sales consultant Huda was patient and a pleas d my 2016 Explorer for a new 2019. The entire team I dealt with was knowledgeable and very friendly. Sales consultant Huda was patient and a pleasure to work with. Pam was as well. Finanace manager Rasim was a definite subject matter expert and explain everything in terms that made it easy to understand. I also thought it was a nice touch that sales manager Mustafa stopped by to thank me for my purchase and for being a return customer. More

Purchase of 2019 Edge The Cowles personnel were very helpful and made this purchase extremely smooth. I had two vehicles to trade in and that made the transaction little The Cowles personnel were very helpful and made this purchase extremely smooth. I had two vehicles to trade in and that made the transaction little difficult, but the sales rep and the manager took care of everything. I puchased an F-150 from Cowles three months earlier and the great experiance that I had then is why I came back to Colwes. More

Best Ford Dealer Have purchased 7 vehicles from Cowles Ford over many years and I believe the service and buying experience is better than ever. Love my new Fusion! My Have purchased 7 vehicles from Cowles Ford over many years and I believe the service and buying experience is better than ever. Love my new Fusion! My salesman Mr. Chester Jennings is a fine salesman that was very personable and had amazing knowledge of the vehicle and was excited to show me what it had to offer. More