Korum Ford-Lincoln

I was pleased with the experience that I had with Korum Ford! Richard was very easy to work with and what is most important to me is that I did not feel pressured to buy. I felt as though the dealership Ford! Richard was very easy to work with and what is most important to me is that I did not feel pressured to buy. I felt as though the dealership was genuinely concerned with making me feel like a valued customer. More

The salesperson was excellent! He negotiated in good faith and got us to the price we desired. We would recomment him to work at any time. He was courteous, most helpful and very neat and professional faith and got us to the price we desired. We would recomment him to work at any time. He was courteous, most helpful and very neat and professional!!!! More

After visiting a dealer in which the salesman was as cold as a winter day in the Pacific Northwest, and being treated like a sale that he could not push fast enough, we made our way to Korum Ford for an atte as a winter day in the Pacific Northwest, and being treated like a sale that he could not push fast enough, we made our way to Korum Ford for an attempt to salvage our hopes in getting a new vehicle. Truthfully, I thought we’d be wasting another hour and had lost my interest in looking for a solution to our transportation needs. We stepped onto the lot at Korum Ford to find Tom Dyer quickly greet us with a smile and a sincere interest in helping us. He was not pushy or insistent, but rather showcased the epitome of customer service from the first handshake. Within a few minutes we felt like we were with a friend. Tom was personable, engaging, considerate and genuine throughout the experience. He did not want to push a sale, but rather wanted to help us with our needs. He corrected a mistake and escorted us effortlessly through the process. He gave us options, wanted our input, and listened. When we thought we had a great deal, he made it even better. In short, he cared –which is a remarkable concept when so many companies focus on the numbers. When we were going over the finances and signing the paperwork, the friendly attitude was the same. Even when all of the paperwork was done, Tom waited to make sure that the experience was complete, all requests fulfilled, and that we were happy. We couldn't be happier with our purchase and meeting with Jerry Korum was a welcomed pleasure as well. The greatest part is that we know exactly where to go or to refer our friends and family regarding who to see any time for our vehicle needs –Korum Ford. Thank you Tom! Thank you Korum Ford! More

I purchased a new Lincoln MKS from Korum Ford-Lincoln. The buying experience was very enjoyable and with the help from Jeff Beaty(GM), I knew that this dealership was truly working with me for the best po The buying experience was very enjoyable and with the help from Jeff Beaty(GM), I knew that this dealership was truly working with me for the best possible price. I was also introduced to the owner (Jerry Korum) and he gave me the feeling that this dealership was excited to bring me into their family. I returned a week later with a service related issue and was introduced to Joel Lowellen (Service Mgr). He listened to my concerns, took the time to fully explain what needed to be done and why. He then took the time to introduce me to all the service writers, the Parts Mgr (Wayne Lurvey), showed me around the waiting area and his final comments to me were "your concerns are Korum Ford-Lincoln concerns". I have finally found a dealership I can trust to provide outstanding customer service with no worry that I will be taken advantage of and told that I need work done on my vehicle that isn't needed. The Service Dept at Korum Ford-Lincoln is now my new best friend. JM More

My experience at Korum was a great one! All of the employees I worked with,during my buying experience, and continue to work with for servicing my car, have been very professional and helpful. They co employees I worked with,during my buying experience, and continue to work with for servicing my car, have been very professional and helpful. They continually call to check in with me to see how my car is running and if I have any questions. I am very happy with my purchase from Korum and will continue to recommend them to friends and family! More

I recommend people stay away from Korum Ford. My car buying experience was terrible. The first thing they did was take my trade in, have me sign it away and get my down payment. This was after a length buying experience was terrible. The first thing they did was take my trade in, have me sign it away and get my down payment. This was after a lengthy test drive I didn't need. I just wanted to buy the car and leave. I was kept at the dealer in their freezing cold office for 5 hours. I was trapped. At least an hour and a half was spent trying to get me to agree to buying GAP insurance which I stated several times I DID NOT WANT. Only after I was promised a lower interest rate if I bought this insurance did I agree. They wore me down. I couldn't wait to leave. It took 3 weeks, 2 registered letters, and an angry phone call to get them to cancel the unwanted insurance, which by the way had nothing to do with the interest rate. These people don't listen to you. They just want their money. I have since heard a similar story from a woman who bought a used car at Korum. I guess I needed to bring my husband with me in order to get respect. Be warned ladies. More

Working with Patrick when buying our "new" used Truck we found his honesty and professionalism helped us feel our decision was the "right" truck for our needs. We cer "new" used Truck we found his honesty and professionalism helped us feel our decision was the "right" truck for our needs. We certainly appreciated Patricks sence of humor and good nature. He never pressured or hurried us! We checked other like trucks and found the price was excellent (below the NADA). More

Thank you to the sales team at Korum Ford for providing me the most pleasurable car buying experience I have ever had. I have owned my current vehicle as long as I have because I dreaded walking into the me the most pleasurable car buying experience I have ever had. I have owned my current vehicle as long as I have because I dreaded walking into the a dealership showroom to begin the "negotiation". The Korum team did an excellent job and we got right to the point to come to a deal that worked for everyone...without the "negotiation". I left with a smile, versus anxiety. I would most definitely recommend the Korum Ford Team to anyone I know that is looking for a new car. More

I have bought several cars at Korum and used their service department several times. I have lived in Puyallup for 40 years and had nothing but great service and experiences at Korum Ford. I would reco service department several times. I have lived in Puyallup for 40 years and had nothing but great service and experiences at Korum Ford. I would recommend this business to anyone. " Word of mouth" and positive communication is important to all of us looking for the best businesses in our area. Jon McKnight More

I was in need of a used vehicle and after searching for the right one on the internet I decided to contact Korum. They had the perfect car for me. I called and asked if the car was still there... and it wa the right one on the internet I decided to contact Korum. They had the perfect car for me. I called and asked if the car was still there... and it was..and was accurately described. Upon arrival I was greated professionally, treated with respect and completed my purchase within an hour. How??? I did my homework, they did not attempt to "switch" or up-sell,I was prepared, but not necessary, they respected my perimiters, gave me a fair price for my trade and a complete report on the purchased car. Financing the car was simple and quick. Thanks guys for your wonderful service!!! More