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Kory Hooks Chrysler Dodge Jeep RAM - Service Center
Bowie, TX
348 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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348 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center
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October 03, 2023
Worst Dealership experience ever. Truck was in 3 times for transmission problems and each time I was told nothing was wrong with it even though there have been MULTIPLE bulletins put Truck was in 3 times for transmission problems and each time I was told nothing was wrong with it even though there have been MULTIPLE bulletins put out concerning the many problems with the Ford 10 Speed transmission. Less than 3k miles after the last visit to Hooks, I was told by another dealership I needed a new transmission. At that point I was 110 miles over the warranty and Hooks took no responsibility in the matter. Horrible service, horrible clerical/paperwork in service and even worse integrity. More
by b.cornett
Verified Customer
Helpful September 11, 2023
Great customer service, had no problem getting a vehicle, was showed how to use all features on dodge Charger, I would deal with them again. was showed how to use all features on dodge Charger, I would deal with them again. More
by hunnydr312
Employees Worked With
Other Employees :
Darrell
September 01, 2023
Was looking for a place to get routine maintenance done on a Enterprise van locally. Kory Hooks dealership was very easy to work with! Mr. Greg Bailey was very helpful in allowing this to be done on a Sa on a Enterprise van locally. Kory Hooks dealership was very easy to work with! Mr. Greg Bailey was very helpful in allowing this to be done on a Saturday morning. I plan on using them for all of the maintenance on this Enterprise van. Thanks!! More
by bpemberton0
Employees Worked With
May 19, 2023
Very friendly. Feel appreciated professional would definitely buy the ther cars at this deslership. Ready when promised Feel appreciated professional would definitely buy the ther cars at this deslership. Ready when promised More
by mikebradford2000
April 18, 2023
Made reservations for oil change and spark plug replacement online brought truck in, service representative was expecting me. Indicated they wouldn’t be able to do spark plug replacement. Left truc replacement online brought truck in, service representative was expecting me. Indicated they wouldn’t be able to do spark plug replacement. Left truck with them and picked it up about an hour later. Will have to schedule spark plug replacement for later. More
by MACJINX
Employees Worked With
April 13, 2023
Had my 2022 ram in for my first oil change and a safety recall. All was taken care of in timely manner. What was a real surprise was when my pickup was returned to me it had been washed and cleaned inside recall. All was taken care of in timely manner. What was a real surprise was when my pickup was returned to me it had been washed and cleaned inside out! Thank you!! More
by bpemberton0
Employees Worked With
March 20, 2023
Very courteous and always does a good job Takes care of their people Has my business in the future their people Has my business in the future More
by jameshachtel
Employees Worked With
February 18, 2023
I was in and out on my oil change. The service department has friendl service reps The service department has friendl service reps More
by LCLAY0524
Employees Worked With
February 10, 2023
Didn’t do anything to my vehicle just wasted my time wanted to bring it back wanted to bring it back More
by Looney.jimmy
Employees Worked With
January 27, 2023
I asked for a complementary car wash, which was done. Later that night my husband and realized it was all scratched up. You could see the circular motion of scratches. I ended up taking it back so you gu Later that night my husband and realized it was all scratched up. You could see the circular motion of scratches. I ended up taking it back so you guys could see what had happened. I believe his name is Rich or Rick wants me to come back and have it hand waxed. I plan on doing that on my vacation in February. More
by scarroll2
Employees Worked With
