Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Excellent and professional I had a flat on left rear and discovered I did not have the lug key. The other dealer I bought my Ram from used never gave me a lug key so I was not a I had a flat on left rear and discovered I did not have the lug key. The other dealer I bought my Ram from used never gave me a lug key so I was not able to change the tire. The truck was towed from my home to Patterson the evening before. Mark Ramsay stayed in contact with me and provided a reasonable estimate for two new tires and removing the remaking three keyed lugs. My vehicle was ready as promised late afternoon and all service was performed correctly. More

Touch screen going on and off and piece broken off seat Piece on the side of the drivers seat been hanging off for quite some time, was temporarily fixed, hanging off again, replacement cost is $74, this ve Piece on the side of the drivers seat been hanging off for quite some time, was temporarily fixed, hanging off again, replacement cost is $74, this vehicle has 34,000 miles still under factory warranty, I feel it's too soon for parts to be broken off and I shouldn't have to pay for it More

Good work I have used this dealership for my truck and Fiat several times and always got good service. They are very courteous and professional in everything th I have used this dealership for my truck and Fiat several times and always got good service. They are very courteous and professional in everything they do. Would recommend them in a heartbeat. More

Service experience Knowledgeable and efficient service manager along with his team. Every time I have dealt with Mark has been good. He is thorough and keeps me inform Knowledgeable and efficient service manager along with his team. Every time I have dealt with Mark has been good. He is thorough and keeps me informed. More

They were excellent. Very good service, and very helpful. Good and friendly place to buy a car, or truck. The service department does a excellent job on the service of your car, or truck. Good and friendly place to buy a car, or truck. The service department does a excellent job on the service of your car, or truck. More

They quoted $180 but charged $250 They charged more than quoted price. They called the wrong number when service was done and we didn't know it was ready until we called them. They charged more than quoted price. They called the wrong number when service was done and we didn't know it was ready until we called them. More

SERVICE Mark was able to get my truck in and out in a very timely manner. Mark explained the work that would need to be completed and the price before workin Mark was able to get my truck in and out in a very timely manner. Mark explained the work that would need to be completed and the price before working on the truck. More

First Service on New Vehicle Purchased at Patterson's Their service and personnel are fantastic. I just bought my Journey, however, they have serviced by Chrysler Van and Dodge 3500 truck for years and I Their service and personnel are fantastic. I just bought my Journey, however, they have serviced by Chrysler Van and Dodge 3500 truck for years and I continued to be impressed with every visit. I will not go to any other dealership for anything. More

Service/parts are OUTSTANDING!!!! We had a fuel filter malfunction on the highway outside of Bowie and Patterson Ford brought the part out to us and installed it. You don’t get that se We had a fuel filter malfunction on the highway outside of Bowie and Patterson Ford brought the part out to us and installed it. You don’t get that service just anywhere. Very appreciative of their service and parts departments. Thank you again for your help! More

Not very impressed I bought my new ford in Wichita Falls and i have the total service package i have to come on weekends because of my schedule and your very limited on I bought my new ford in Wichita Falls and i have the total service package i have to come on weekends because of my schedule and your very limited on your service. I don’t feel that I’m getting what I’ve paid for at your automotive service and your service help isn’t very friendly and idk if it’s cause i didn’t buy my ford at your dealership but you need to take look at the ford house and how they run their shop More