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Kraft Nissan

Tallahassee, FL

2.5
72 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3277 Mahan Dr

Tallahassee, FL

32308

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Showing 72 reviews

February 17, 2022

Time my husband and I came up we were treated with the utmost respect. Matt Moran was the sales person that took care of us. He was very considerate with all our needs. My husband and I would recommend hi More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moran and Cody Kraft
Feb 22, 2022 -

Kraft Nissan responded

Thank you for the Great Review and Congratulations on your New 2022 Altima! Matt Moran has been a huge asset to our Nissan team.

November 01, 2021

2nd time in a row.. Very poor customer service I will never go back to this dealership More

by Natern954
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DeWayne Tavares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Kraft Nissan responded

We are sorry to hear of your experience however, the employee mentioned has not been employed here for the last 2 years. We do strive to provide a truly exceptional experience for all of our customers and encourage anyone with concerns to please contact one of our managers.

Nov 05, 2021 -

Natern954 responded

Well I never said any names and I just went Tuesday 11/2/2021 and was treated like xxxx again!

June 03, 2021

Hello Thank you Sara Ann for all of your kindness during my visit May 29th what a great 60th birthday present the experience was. My new Murano is a dream come true you were so helpful. Tell your mom I sai More

by dmitchell1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Ann
Jun 04, 2021 -

Kraft Nissan responded

Congratulations on your New Murano!!! We are very pleased Sara Ann took such Great care of you and helped with your dream coming true. Happy 60th Birthday! - Great way to celebrate :)

March 25, 2021

Transmission failed 2015 Rogue with 73k miles. Took to Kraft for repair and got an $8,000 repair estimate. Bought a 30k$ 2021 and was only allowed $2,500 trade in. Car was in great condition. We were trav More

by Shafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Bunk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel McKinney new car sales 3 stars
Mar 31, 2021 -

Kraft Nissan responded

We are sorry to hear that your 2015 Rogue was having transmission issues. This definitely was a unique situation due to your travels. We are grateful to know that you were able to acquire the 2021 Rogue and hopefully enjoy the rest of your vacation.

March 18, 2021

My experience with Kraft Nissan was amazing. I met with Aaron Bowser who assisted in providing me a rental as the recall is pending for the stop lamp switch, as my Nissan Sentra was shutting off and on aft More

by Greta00002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
May 12, 2021 -

Kraft Nissan responded

We are sorry to hear you did not have a good experience. We strive to provide a Truly exceptional experience for all of our customers. If at any time, you do not feel you received exceptional service we encourage you to speak with one of our Managers to assist you with your concerns. At this time, our Service Director has left you a voicemail and we look forward to hearing back from you to help resolve your concerns.

January 12, 2021

Went to get my car back and all my change in the ashtray was missing with only a few pennies near the gearshift. When asked about it they denied having any problems with theft and refused to reimburse the m More

by Sellers
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph F. Young
December 22, 2020

Thank you Paul Maraist and Ed Baker for the great hospitality. You guys make this experience very easy and smooth for me. I truly appreciate it. I Love My Q50.... More

by Candance J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Maraist and Ed Baker
May 27, 2019

This How Buying a Car Should Work Found a 2019 on internet, NOT at Kraft. Emailed I was interested in vehicle. Next day, Kraft Nissan drove to pick up car so I could look at it. The More

by dckhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Deleshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Johnson, Cody Kraft,
April 26, 2019

Horrible, Ridiculous and Unsatisfactory service. 2002 Nissan Pathfinder has been in your shop since March 20th, 2019. Still not repaired! Everyday JEFF tells us its being worked on and when WE final More

by Coy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jeff
Apr 30, 2019 -

Kraft Nissan responded

We gave notification the vehicle was completed and was picked up the next day. This vehicle was at a previous shop, that had work done on it and needed our assistance to complete it. We started off as the middle person so there would have been a delay in communication and apparently had to do some troubleshooting due to previous work done. We were able to complete the job and the service manager let me know he covered $694 of the work completed. We truly appreciate your business and are sorry if you feel that anyone left you with a less than desirable experience.

May 03, 2018

fantastic service experience I sent my mother to Kraft to have her AC checked out when it suddenly started blowing warm air. I made an appointment for her, and Dylan was very nice More

by Mhoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
2
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