Krause Family Ford

Great service Staff friendly and professional. Provided transportation to and from my home. Called to give me update on the vehicle. Found discounts I could use. A Staff friendly and professional. Provided transportation to and from my home. Called to give me update on the vehicle. Found discounts I could use. A good experience. More

Great First New Car Experience I have been dreading the idea of having to buy a new car since I've never done so before. And I am very happy I decided to come to this dealership and I have been dreading the idea of having to buy a new car since I've never done so before. And I am very happy I decided to come to this dealership and also more glad that my wife and I had Aubrey to deal with. Professional, genuine, and thorough would be the best three words of description. More

Car for our daughter at a great price. We bought a new Focus for our daughter. We are very happy with the drive out price. Convenient location. We will continue to buy from Krause Family Fo We bought a new Focus for our daughter. We are very happy with the drive out price. Convenient location. We will continue to buy from Krause Family Ford More

Excellent customer Nick had our car in and out in a timely manner all work was completed on time . All the employees we came in contact with were very friendly and helpf Nick had our car in and out in a timely manner all work was completed on time . All the employees we came in contact with were very friendly and helpful . This will always be the only place we bring our vehicles!!! Thanks again More

Very nice employees but highly dissatisfied with repairs I have had several repairs completed at Krause family ford to include battery, battery cables, and an alternator replaced. My car continues to have i I have had several repairs completed at Krause family ford to include battery, battery cables, and an alternator replaced. My car continues to have issues such as not cranking properly, not driving correctly after cranking, etc. When I returned to have the car checked, I was told that the issues I was describing should not concern me. I am very disappointed. I would like to see Krause family ford complete a service check on my entire car and diagnose the issue correctly. I do not have alot of money so I cannot afford to pay for repairs that do not fix my vehicle. More

There was no sales pressure but very helpful. We were greeted right away and our questions were answered. We were able to test drive the two used cars we were looking at. The sales process was fa We were greeted right away and our questions were answered. We were able to test drive the two used cars we were looking at. The sales process was fairly quick and not a lot of pressure. More

Excellent Customer Service Aubrey Carriger provides excellent customer service. My husband and I have purchased two new vehicles from him in the past 6 months. Tim Boyette in Aubrey Carriger provides excellent customer service. My husband and I have purchased two new vehicles from him in the past 6 months. Tim Boyette in the finance department is also great to deal with! They both went above and beyond to make sure we were satisfied and our expectations were met! We highly recommend them! Steven & Lynn Smith More

Outstanding!! I have visited Krause several times to have services and oil changes done. Gerry in the quick lane and his team always give me speedy service and iden I have visited Krause several times to have services and oil changes done. Gerry in the quick lane and his team always give me speedy service and identify any additional needs fixing(like a head light needs to be replaced). It is hard to find a dealer who you can trust and I feel comfortable with the recommendations I received at Krause. More

Consistently Helpful I have now purchased two vehicles from this dealership. In both instances the staff was excellent. Aubrey was never pushy & extremely knowledgeable a I have now purchased two vehicles from this dealership. In both instances the staff was excellent. Aubrey was never pushy & extremely knowledgeable about the vehicle & purchasing process. I would recommend him to anyone looking to buy a vehicle, new or used. I myself will continue to use Krause Family Ford in the future. More

Good Experience Aubrea was very straightforward, honest and helpful. Although the car I wanted was only on the lot for one day and was not yet cleaned, he was kind en Aubrea was very straightforward, honest and helpful. Although the car I wanted was only on the lot for one day and was not yet cleaned, he was kind enough to let me look at it and pushed the car through the cleaning process to have it ready for the next day. Very glad I did business with Krause Family Ford. More