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Krenzen Auto Mall

Duluth, MN

4.8
298 Reviews

2500 Mall Drive

Duluth, MN

55811

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298 Reviews of Krenzen Auto Mall

June 29, 2023

Knowledgeable, helpful and friendly service advisor. Clean and spacious waiting area stocked with a light snack and drink. Repair was fast. More

by LB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service advisor.
Jun 29, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

June 20, 2023

Very perfrssional, Curtis and kind. Quick in and out. Worth going to with my car. More

by Dorrie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin cloter
Jun 21, 2023 -

Krenzen Auto Mall responded

Dorrie, thank you for the great review!

June 19, 2023

We don’t live here, initially called for an appt for our malfunctioning car, and was told it would be several weeks to get appt. We brought the car in without an appt, but Tony got the car checked out by t More

by oma.dianna.baker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony, service/customer service
Jun 20, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback on our experience with us! If there is anything else we can do for you in the future please let us know!

June 17, 2023

Staff is friendly and listens attentively when I describe the situation with my car. Waiting area is clean, coffee and beverages are available More

by Maryb8572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jun 20, 2023 -

Krenzen Auto Mall responded

Mary, thank you for the great review!

June 17, 2023

Knowledgeable friendly staff. Always willing to take time and explain what service is needed, why and cost. More

by Weezie6283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jun 19, 2023 -

Krenzen Auto Mall responded

Thank you for the review of our Service Department! We appreciate your honest feedback and look forward to assisting you again.

June 15, 2023

Got me in quickly without an appt- staff professional and caring. Battery installed quickly- kris More

by krissaloum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb-can’t remember other gentleman’s name
Jun 19, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback on your recent experience with our Honda Service Department! We are pleased to hear that everything went well.

June 15, 2023

Always seems fair and honest. No issues other than long service lead times which I get in this day and age. More

by Bcsc71180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 19, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback!

June 15, 2023

I had an appointment for an oil change and Tony the service advisor was very helpful. He listened to other questions about my Honda and checked them out. It was a very pleasant appointment. Thanks, Ton More

by Crystal B
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jun 19, 2023 -

Krenzen Auto Mall responded

Crystal, thank you for taking a moment to leave us a review! We are happy to hear that our staff was helpful, if there is anything else we can do for you in the future please let us know.

June 14, 2023

Everyone who works there takes time to greet you and ask if they can help you. More

by marymichaeljo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, and several others whose names I don’t know. Woman who helped with rental vehicles, woman where I paid my bill
Jun 14, 2023 -

Krenzen Auto Mall responded

Thank you for your positive feedback! If there is anything else, we can do for you in the future please let us know!

June 10, 2023

They were courteous and efficient. They explained why some things that didn’t need to be completed. More

by cajhhahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of their names.
Jun 21, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback!

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