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Krenzen Auto Mall

Duluth, MN

4.8
311 Reviews

2500 Mall Drive

Duluth, MN

55811

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311 Reviews of Krenzen Auto Mall

August 01, 2023

Very friendly and helpful. Everything is done with professionalism and attention to the customer’s needs every day. More

by Mrlwjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 02, 2023 -

Krenzen Auto Mall responded

Thank you for the review!

August 01, 2023

Very good people to work with. They listened to our needs & wants. We appreciated how they worked with us. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 02, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your experience with Lance & Krenzen! If there is anything else we can do for you please please let us know!

July 30, 2023

Very professional. Gets things done in time promised. Best deal in Duluth & Superior and prices are great. More

by Lmdobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service member who greeted me.
Aug 01, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

July 25, 2023

Everybody I dealt with was very professional and caring about my emergency repair. Great service, More

by pvsrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 25, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your experience with our Service Department!

July 25, 2023

Great professional service we always get such good service at krenzens. We will be back. More

by Hstrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Jul 27, 2023 -

Krenzen Auto Mall responded

Thank you for the great review and feedback!

July 24, 2023

Jake was easy to work with and efficient, not trying to constantly up-sell a bunch of options we didn’t need. More

by jessica n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 25, 2023 -

Krenzen Auto Mall responded

Jessica, thank you for letting us know about your experience with Krenzen Honda & Jake Boese! We appreciate your feedback and if there is anything else we can do for you in the future, please do not hesitate to reach out to anyone at Krenzen! Enjoy your new Honda!

July 23, 2023

I have always appreciated the work that Krenzen has done for my vehicle (Honda Pilot). This spring my alternator needed replacing, the Krenzen team was great to work with and professional. I appreciated the More

by Honda Pilot Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Rob
Jul 24, 2023 -

Krenzen Auto Mall responded

Thank you for the great feeback on your recent experience at Krenzen! We appreciate your honesty and are happy to hear that we were able to assist you.

July 21, 2023

Have always received excellent service at Krenzen. Staff is always friendly and work is completed quickly. More

by ruby2mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 01, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

July 19, 2023

Everyone is friendly. Thank you especially to Scott Jones who sold me my wonderful new car! He made sure I knew how to use all of the features. I’m confident that I’m read More

by Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jones, Gary Nelson
Aug 01, 2023 -

Krenzen Auto Mall responded

Kim, thank you for letting us know about your experience with Krenzen & Scott Jones! We appreciate your business and if there is anything else we can do for you in the future please let us know.

July 18, 2023

Appointments are scheduled and completed in a timely manner. Courteous..pleasant.. completed work explained .. Billing clear More

by Lois Carlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager.. Office/sales lady
Jul 18, 2023 -

Lois Carlson responded

See above.

Jul 18, 2023 -

Lois Carlson responded

I don’t know what this box means. Trying to send review. Very frustating

Jul 18, 2023 -

Krenzen Auto Mall responded

Lori, thank you for the great feedback!

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