Krieger Ford Inc

Krieger Ford Inc responded

We apologize for the lack of follow-up and communication from our end regarding your recent concerns. It's deeply regrettable that we failed to address your issues in a timely and satisfactory manner. Your feedback is extremely important to us, and we are committed to improving our customer service processes to ensure that all inquiries and concerns are promptly addressed and resolved. We understand that your experience may have left you feeling hesitant about purchasing from us in the future, and we sincerely regret any negative impression that may have been created. We value your business and would appreciate the opportunity to make things right. If you would be willing to give us another chance, we would welcome the opportunity to discuss your concerns further and work towards finding a resolution that meets your satisfaction. Please accept our sincerest apologies once again, and thank you for bringing this matter to our attention.

Krieger Ford Inc responded

Thank you for your continued loyalty and support! We're thrilled to hear that Carl has consistently provided you with great communication and helped you find the perfect Ford vehicle. Building trust and providing excellent service are our top priorities, and we're grateful for the opportunity to be your trusted Ford dealer. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your ongoing business, and we look forward to serving you for many more years to come!

Krieger Ford Inc responded

Thank you for your kind words regarding Carl's exceptional service. We deeply appreciate your feedback and are delighted to hear that Carl went above and beyond to assist you. Providing outstanding service is at the core of our values, and we are committed to ensuring every interaction exceeds your expectations. Should you require any further assistance or have any questions, please don't hesitate to reach out. We are here to serve you.

Krieger Ford Inc responded

Thank you for your kind words and for choosing Krieger Ford! We're thrilled to hear that we had the perfect Maverick to meet your needs and that Carl provided you with an exceptional experience. Our team takes pride in delivering excellent service and ensuring our customers feel informed and satisfied throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Krieger Ford Inc responded

We're thrilled to hear that you're enjoying your new 2023 Bronco! It's fantastic to know that you found the options available on our lot to your satisfaction and that you're pleased with the price. At our dealership, ensuring customer satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any questions or need further assistance with your Bronco or any other automotive needs, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

Krieger Ford Inc responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Carl Easley at Krieger Ford provided you with excellent guidance and expertise, ultimately leading to your purchase of your dream Bronco. Delivering a seamless and enjoyable buying experience is at the forefront of what we strive for at Krieger Ford, and we're delighted that Carl could make that a reality for you. We truly appreciate your recommendation and your trust in us for your vehicle needs. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you again for choosing Krieger Ford.

Krieger Ford Inc responded

Thank you for your feedback on Carl's service. We greatly appreciate your loyalty and trust in our dealership. Carl's commitment to providing exceptional customer service and extensive product knowledge is integral to our team's success. We're delighted to hear about your positive experiences, and we'll be sure to pass on your kind words to Carl. We look forward to serving you for many more years to come. If you have any further questions or need assistance, please don't hesitate to reach out.

Krieger Ford Inc responded

Thank you for taking the time to share your experience with us. We are delighted to hear about your family's longstanding relationship with Krieger, dating all the way back to the station wagon purchases made by your Dad in the 70s. At Krieger, we take great pride in providing reliable vehicles and exceptional service to our customers, and it's incredibly rewarding to know that we've been able to be a part of your family's automotive journey for so many years. We truly appreciate your continued loyalty and trust in our brand, and we're thrilled that you've chosen us for multiple car purchases. It's customers like you that drive us to continuously strive for excellence in everything we do. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way and look forward to serving you for many more years to come.

Krieger Ford Inc responded

Thank you for sharing your positive experience with Carl at Krieger Ford! We're delighted to hear that Carl provided you with exceptional service and made the process of purchasing your first new car smooth and enjoyable. At Krieger Ford, we strive to exceed our customers' expectations and ensure transparency throughout the entire process. We're thrilled to have earned your trust and look forward to assisting you with your future vehicle needs. Don't hesitate to reach out to us or Carl whenever you're ready for your next vehicle purchase.