Krieger Ford Inc

Great car buying experience. Carl Easley went above and beyond to help us order a Maverick. The whole process took less than one and a half hours no dead time waiting around in the dealership. During that beyond to help us order a Maverick. The whole process took less than one and a half hours no dead time waiting around in the dealership. During that time Carl helped us determine the kind of Maverick we wanted, helped us pick a color by driving us around the lot to see the colors on actual cars no printed color swatches, put us in a Maverick for a test drive, finished up with the financing, and ordered the truck. Thanks Carl More

We have always loved working with Carl! He is well informed, advocates for us and takes the time to learn about what our vehicle needs are. We have purchased/leased 3 cars from Carl and each time it' informed, advocates for us and takes the time to learn about what our vehicle needs are. We have purchased/leased 3 cars from Carl and each time it's like seeing a friend. Our most recent experience was when our new explorer was in an accident with a hit/run driver. Because of supply chain issues, etc., our car was with Krieger for over 3 months! When I wasn't able to get information, Carl was ALWAYS there to help me...I felt like he was our advocate with the body shop. We will always be grateful to him and we look forward to doing business with Carl. Thanks for helping us feel like we mattered!!! More

This has been my home dealership since I moved here in 2008. I’ve always received magnificent service in all departments. There was no question about where I'd get my Mach E GT! Carl was brilliant through 2008. I’ve always received magnificent service in all departments. There was no question about where I'd get my Mach E GT! Carl was brilliant throughout the process and I drove off the lot with confidence. Thanks again! More

Service SUCKS!!! Needed brake work down only to receive the car back with the engine light on and the car makes a noise and shake when you go over 45. Was advised I needed a driveshaft. Got the driveshaft the car back with the engine light on and the car makes a noise and shake when you go over 45. Was advised I needed a driveshaft. Got the driveshaft replaced only to be told we need a battery. Replaced the battery. Drive the car the ABS light and the wrench light is now on. Was advised by Luke to bring the car back in as he was concerned the ABS light is on which was not on before. Take thr car back in only to be told I need $1800.00 in repairs. Now mind you the car has not been driven since Ford serviced the brakes. We were giving a diagnostic at that time we got the brakes done about a few leaks and the driveshaft. Not sure where all the other repairs came in to play now that we are questioning the work being done. When I tookd my car back Ford refused to give me my car stating I owe $180.00 for the diagnostic. I didn't aak for another diagnostic I was told to bring my car back to be looked at. Why am I being charged??? And of course nothing is their fault. While waiting in line I heard another lady was told the same thing regarding her battery. Not sure if this location is stealing parts or what but that's what it seem likes. My car is still at Ford due to the fact I refuse to pay the $180.00 due to Luke not telling the cashier I should not be charged like be advised us over the phone when we complained. This establisbment jacked my car up and basically refuse to fix it. This will be reported to the BBB as well. You take your card to this location when you go to pick it up all types of lights will be on, the car will not run properly and Ford will refuse to fix it they will run another diagnostic and come up with something else to be wrong. They take your $$$$ and try to get more. On top of that there is no way they did a test drive after the repairs if the battery was completely dead and they couldn't get it to hold a charge. If they did they would have seen all the lights on that were not on when I dropped my car off. I need answers regarding the xxxx poor service I received. More

Carl was extremely knowledgeable and spent quality time in the buying, financing options and delivery of my vehicle. He was very responsive to my questions and phone calls and spent as much time as I need in the buying, financing options and delivery of my vehicle. He was very responsive to my questions and phone calls and spent as much time as I needed to understand the features on my new car. He is extremely easy to work with and made the buying of my new car a terrific experience. More

Carl helped me get a 6th Gen Bronco, which was a long process. I was nervous because the market was smoking hot, but Carl kept me informed and kept his word from proposal to closing. I would recommend Ca process. I was nervous because the market was smoking hot, but Carl kept me informed and kept his word from proposal to closing. I would recommend Carl at Krieger Ford to my own mother. More

I have been a loyal customer at Krieger since 1978. I have purchased 3 new vehicles from Carl Easley in the last 2 years. Carl working with Dan K gave great trade in values as well as new car prices. I a have purchased 3 new vehicles from Carl Easley in the last 2 years. Carl working with Dan K gave great trade in values as well as new car prices. I am still a loyal krieger customer. With great appreciation. Wally Yost More

So happy we found our new 250 Ford pickup. Was so So happy we found our new 250 Ford pickup. Was so pleased to have Scott Mortland. He was so nice to help us with the purchase. He walked us thru di So happy we found our new 250 Ford pickup. Was so pleased to have Scott Mortland. He was so nice to help us with the purchase. He walked us thru different things on the truck we asked about. So glad he was our sales person. We were out of town buyers and he made everything so easy. Will shop here again. More

Scott M was great to work with. Very responsive and efficient and made the process of buying a vehicle out of town seamless. efficient and made the process of buying a vehicle out of town seamless. More

I bought my previous car from Carl and he is the best. Courteous, friendly and well informed. Spent as much time as I needed to understand my new car. I don't go anywhere but Krieger Ford. Courteous, friendly and well informed. Spent as much time as I needed to understand my new car. I don't go anywhere but Krieger Ford. More