Kuhn Volkswagen

My car was totaled. I was there to look at an advertised car I experienced very high pressure sales. The price listed on CarGuras for the car was inflated on my Buyer’s Order. An additional charge of $999.99 I experienced very high pressure sales. The price listed on CarGuras for the car was inflated on my Buyer’s Order. An additional charge of $999.99 was also added along with other fees I questioned. The finance manager sent new changed forms for me to sign because she stated, “Your payment will be $3 per month less.” The new paperwork reduced the price of the GMPP warranty by $200, but $200 was added in taxes. I had the finance manager take the $2670 GMPP service warranty off the contract and write it up separately. When I returned home and later figured the taxes, I learned she charged me an 11% tax rate. I emailed her April 25th to ask that it be corrected to the 6%. She emailed me and stated that my payment had been reduced to $106.68. I again emailed her and asked for a copy showing the correction. As of early morning 3 days later, I have still not received an email with the corrected copy. More

I was completely satisfied with my service. I have been personally dealing with Kuhn for 3 plus years now. Tim Heil for one is always courteous and professional. He is a big reason why we contin I have been personally dealing with Kuhn for 3 plus years now. Tim Heil for one is always courteous and professional. He is a big reason why we continue to come. He's honest, that means alot to us and has been very helpful to me and my family since day one. And he's very smart and informative. Thank you Tim Heil for always treating us like family. More

Excellent service people greeted with a smile all very pro 1 year since purchase and getting ready for my trip back to Oklahoma..all service was done so very professional and all servicemen and salesman very g 1 year since purchase and getting ready for my trip back to Oklahoma..all service was done so very professional and all servicemen and salesman very good experience I highly recommend to my friends and everyone I meet. More

Great service center! They were quick and polite! I came in for a recall on my car, was in at 8 AM and out by 8:45 AM. They were faster than they estimated they would be. They were quick and polite! I came in for a recall on my car, was in at 8 AM and out by 8:45 AM. They were faster than they estimated they would be. I was very pleased. More

Fast & great Love my new Volkswagen! Cody was great and super informative. The process didn’t take long at all. Test drove a couple Tiguans and was out of there wi Love my new Volkswagen! Cody was great and super informative. The process didn’t take long at all. Test drove a couple Tiguans and was out of there with my brand new car in just a couple hours. Will definitely buy from there again! More

Solid, good experience I hate buying cars, but I decided to stop in one Saturday to buy a Jetta, and I’m glad I did. The sales team was fantastic, staff in the dealer friend I hate buying cars, but I decided to stop in one Saturday to buy a Jetta, and I’m glad I did. The sales team was fantastic, staff in the dealer friendly, and buying the car was an incredibly painless experience. The finance lady, Joanna, was a hard worker and really put in the effort to get me a great rate. Honestly, painlessly easy. More

excellent Kyle is very patient and tells me what has to be done to the car to keeping it is good running order. He also tells me when it has to be checked Kyle is very patient and tells me what has to be done to the car to keeping it is good running order. He also tells me when it has to be checked More

Thanks to Jaz and Ernie for doing the right thing and putting the customer first. They went the extra mile to make sure not to add to my stress level! Kudos to them. Job well done. and putting the customer first. They went the extra mile to make sure not to add to my stress level! Kudos to them. Job well done. More

Awesome customer service! I had an issue with another dealership in the area and came to Kuhn for a second opinion. My car was promised by 1pm, work was done by noon. Service I had an issue with another dealership in the area and came to Kuhn for a second opinion. My car was promised by 1pm, work was done by noon. Service advisor kept me informed and provided amazing customer service. I will definitely return to Kuhn! More

Took longer than expected, cracked windshield The people are very professional and quick to assist. However, communication needs to improve to set more realistic expectations and not waste time. The people are very professional and quick to assist. However, communication needs to improve to set more realistic expectations and not waste time. Called in to let them know there was a crack in the windshield after having my dashboard replaced, and I was told I would receive a call back. So far I haven’t been called. More