Kuhn VW sold a car I was buying to someone else AFTER I paid 100% cash for it. Absolutely awful experience with this dealership. I am not local to this dealership but they assured me they can ship a vehicle or hold it for 2 weeks when I would be in the area if I paid in advance. That was fine with me. I inquired about a VW Atlas on February 24th, and sales person sent me great pictures and we came to an agreement on the price. I sent over all my information including driver's license and insurance and wired the money on February 25th since my bank was already closed by the time I received all information to transfer the funds. I confirmed with the sales person that yes they would hold it for me until March 13th no problem. Two days later on February 27th the sales person calls me and regrets to inform me that the dealership sold the car to someone else and it has already been driven off the lot. Again, keep in mind I have already paid for this car. I talked to the general manager, Christina Flores, and she won't tell me when this other person paid for the car or how it was even possible that this car was sold twice. She did say that this has happened before but clearly they do not have a system set up to prevent this. They did nothing for me in terms of finding me a replacement vehicle and I'm still searching for a car. In addition, I had to call back a few days later because they still had not refunded my money. I left a message for the owner to make him aware of the situation and he did not return my call, which leads me to believe this dealership does not care about their customers or how they are treated at all.