Kuhn Volkswagen

Ryan just plain gets it, extremely helpful and affable. Ryan could read my situation and helped beyond the scope of what would be required in his position. His handoff between Cody and I was the biggest re Ryan could read my situation and helped beyond the scope of what would be required in his position. His handoff between Cody and I was the biggest reason in purchasing a new car. More

Jetta Gli 40,000 mike service Great service as always. Drop off and pick up of vehicle was on time. Kyle has always been very helpful. I never worry about the service departments Great service as always. Drop off and pick up of vehicle was on time. Kyle has always been very helpful. I never worry about the service departments work. More

Quality service Kyle is always the best in keeping me in touch with the status of my Case and I know that it is being well-taken care of! Kyle is always the best in keeping me in touch with the status of my Case and I know that it is being well-taken care of! More

Not satisfied Price i paid was way over priced after review my recipt, i only request as oil change but sales person give me price of full maintenance Price i paid was way over priced after review my recipt, i only request as oil change but sales person give me price of full maintenance More

Great customer service Kuhn, especially Kyle Enus respects the customer’s needs, time, and wallet. Appointments and estimated times are accurate. Service is completed after Kuhn, especially Kyle Enus respects the customer’s needs, time, and wallet. Appointments and estimated times are accurate. Service is completed after one visit with smooth riding to follow. More

Great experience My salesman Cody at the Kuhn Volkswagen dealership in Tampa was very knowledgeable and great to work with. I came in for service for my leased car bu My salesman Cody at the Kuhn Volkswagen dealership in Tampa was very knowledgeable and great to work with. I came in for service for my leased car but ended up turning it in along with a second car to purchase a new Volkswagen. Cody was great and made the whole process hassel-free. More

Excellent service with Kyle/Tom mechanic @ Kuhn Volkswagen My experience with Kyle & Tom has been superb regarding their customer service. I am always treated with respect & understanding. I appreciate the c My experience with Kyle & Tom has been superb regarding their customer service. I am always treated with respect & understanding. I appreciate the continued follow up when my car is in service @ Kuhn. Also, I value them working closely with corporate VW when I had an issue with the locking system last month. The issue was handled fairly & professionally by all parties. Best Regards, Clare Seng More

Great Job Kuhn! Super accommodating. Fast, friendly service. We knew what vehicle we wanted going in to this deal. Tom and his trainee, Sam, did an excellent job of Super accommodating. Fast, friendly service. We knew what vehicle we wanted going in to this deal. Tom and his trainee, Sam, did an excellent job of getting everything ready. I had a very short window of time to close this deal due to a crazy work schedule. They knocked it out of the park. Even with a crazy toddler in the mix! My wife and I will be back next time we need a vehicle. More

Consistently Superior Personalized Service: Tim Heil Since 2009, when I leased my very first of what proved to be three identical VW Custom Coupes, I have had the completely unexpected pleasure of worki Since 2009, when I leased my very first of what proved to be three identical VW Custom Coupes, I have had the completely unexpected pleasure of working with Tim Heil (and Kyle Enos) at Kuhn Volkswagen Service. Tim Heil and Kyle Enos are VW Service superstars: It's as simple as that! The other day I found myself facing a battery crisis, which Tim expertly resolved. (I didn't realize it, but my 2014 CC was long overdue for a new battery, and so it had unexpectedly given up the ghost in our local Walmart parking lot.) As I waited for the battery charging truck to arrive, I called around to check battery prices, but ultimately I found myself driving to Kuhn VW Service where a new battery with an excellent warranty and a fair price could be installed in a fashion that would ensure that all of my electronics and sensors were properly reconfigured. While I was at Kuhn, Tim worked with me to get a few other service items taken care of, and we also worked out a specific service plan (it saved me a few hundred dollars) for my very low mileage 2014 CC. (Believe it or not, my 2014 CC only has 15,000 miles on its odometer.) Over the years, I have been consistently amazed by Tim's expertise, by his professionalism, and by his customer-first/customer care philosophy. Tim provides extraordinary service every single time...that's who he is, not simply what he does. With my very first 2009 black-on-black CC, I remember how a tail light bulb unexpectedly failed. I noticed a reading on the dash and immediately called Tim. In his inimitable style, he said, "Can you bring it over right away?" Within a few short minutes I was in the Kuhn Service area, and before I knew it, Tim had replaced the defective bulb himself, and then I was on my way. That little story is a metaphor for the service that I have received from Tim (and from Kyle) during every single service visit since 2009! Frankly, Tim sets the gold standard for service, as does Kyle, and their personalized expert service, along with the VW CC's styling, engineering, and handling, have motivated me to stay with Kuhn (and to stay with 3 identical CC's in a row) since 2009. Bravo, Tim! (and Bravo, Kyle!) More

So Easy From being able to schedule an appointment online to keeping me informed on the progress of my vehicle, everything was a smooth and quick process. From being able to schedule an appointment online to keeping me informed on the progress of my vehicle, everything was a smooth and quick process. More