Kuhn Volkswagen

Adam Brohmi is of great respect, courteous and helpful with his customers. He provided a great customer service, negotiation being honest and clear about the vehicles and prices. We had such a great exper with his customers. He provided a great customer service, negotiation being honest and clear about the vehicles and prices. We had such a great experience in this dealership, mostly with Adam. Service was excellent at all aspects. Would and Will recommend to all friends and family More

I met Amy Sizemore through the dealership's online chat option. She was extremely friendly, helpful and gladly answered all my questions. She made sure that she was providing me the correct informatio chat option. She was extremely friendly, helpful and gladly answered all my questions. She made sure that she was providing me the correct information regarding the car I was interested in and she worked with me to accommodate travel time from Tallahassee to Tampa. It was a true pleasure working with her online, by phone and in person. She has a very friendly, outgoing personality that makes car buying a pleasurable experience. If you are considering a car from one of the Kuhn dealerships, ask for Amy! You'll be glad you did. More

I WANTED TO STAY WITHIN A CERTAIN PAYMENT PLAN AND ALTHOUGH I PLANNED TO BUY, LEASING HOPEFULLY WILL WORK OUT FOR ME. CARLOS WAS VERY NICE AND PATIENT AND VERY KNOWLEDGEABLE ABOUT THE CAR. ALTHOUGH I PLANNED TO BUY, LEASING HOPEFULLY WILL WORK OUT FOR ME. CARLOS WAS VERY NICE AND PATIENT AND VERY KNOWLEDGEABLE ABOUT THE CAR. More

Came to this dealership to check out the VW brand. Needed help getting out of my trade. Sergio did an amazing job showing me the car and took his time to explain the different functions of the vehicle. Danny help getting out of my trade. Sergio did an amazing job showing me the car and took his time to explain the different functions of the vehicle. Danny and Chris put together some numbers and I was able to leave with a brand new 2013 Passat. Amazing experience non the less, if your looking for a new car this is the place to go. More

We had a great experience from the time we arrived at the dealership to the time we left. Christian Lube was honest and upfront about everything. We didn't feel like we were being forced into anything and th dealership to the time we left. Christian Lube was honest and upfront about everything. We didn't feel like we were being forced into anything and the financing process was actually the quickest we've ever had dealt with. It seemed to good to be true . We left the dealership with no regrets and we gained more than we lost with our situation. More

I wish I would have checked out their rating on the BBB. They represented a car in pristine condition and showed me photos that reflected a car in good condition. I was rushed into putting a deposit on the They represented a car in pristine condition and showed me photos that reflected a car in good condition. I was rushed into putting a deposit on the car, negotiated everyting on the phone and when I got there with cash in hand the car that I was told about was in horrible shape. It was covered in dings and scratches. It looked like many vehicles on their lot were dinged, scratched and keyed. When the salesman saw that I was unhappy he offered to upgrade me for an addition fee to another car (covered in scratches too) they offered to throw a car at me that had not even been certified yet and had a huge dent that I doubted can be fixed. No one was really willing to give me a quality car nor were they willing to do what was needed to bring the car that I came to buy up to par. The sales manager was rude, and did not seem interested in helping me find a car. More

Andrew Fish in Sales was an great individual to deal with. I give him high marks and would have no problem recommending someone to him and your dealership. I drove 3 1/2 hrs to Kuhn Volkswagen since t with. I give him high marks and would have no problem recommending someone to him and your dealership. I drove 3 1/2 hrs to Kuhn Volkswagen since they had the specific vehicle I was looking for in stock. I did not experience any high pressure/rude sales tactics during negotiations as you would typically expect during a car purchase. They even made arrangements to assist me in dropping off my rental car. At the end of the sale, I did a final check of the vehicle and found that that the TPMS service light came on on the dash. I pointed this out to Andrew and we deduced that it may have just been a problem with the tire pressure. However the service department was closed and could not check this out for us, so I added air to tire, the light went off, and I proceeded on my 3 1/2 hour trip back home. The TPMS light came back on again later that week, so I took it into my local dealer Vista Volkswagen. They checked it out and found that the TPMS was damaged, and indicated that unfortuanately it was not covered under warranty as it was not a factory defect or normal wear and tear. I paid for the repair/replacement of the TPMS at Vista VW and then notified Kuhn VW. Kuhn promptly sent me a check to reimburse me for the repair. Kuhn VW made this a truly great sales experience from start to finish and I will definitely return when I am ready for my next vehicle. More

Worse experience I have ever had buying a car. So bad that I told them to take back the car I wanted and I was GONE! TOTAL a** holes. And I'm so glad I did because I got a better deal and a waaayyy bette that I told them to take back the car I wanted and I was GONE! TOTAL a** holes. And I'm so glad I did because I got a better deal and a waaayyy better car somewhere else where we were actually treated with respect. I would never recommend Kuhn to anyone. HORRIBLE horrible horrible! Stay away from them! More

After negotiating the sale price I asked what other fees get tacked onto the final price. I was told tax, dealer fee and title. However, that was NOT all the fees that were added onto the final price. I get tacked onto the final price. I was told tax, dealer fee and title. However, that was NOT all the fees that were added onto the final price. I even questioned the extra fees and no one could answer exactly what the fees were nor would they remove them from the so called "deal". This was very disappointing and almost caused me to walk out. Retrospectively, I should have. once all the paperwork was completed in the finance office I was told it would be 10-15 minutes longer and to wait in the showroom. That 10-15 minutes turned into almost two ADDITIONAL hours. Another purchaser was even taken into the finance room during my "10-15 minute wait" and her deal took forever as well. I was and still am very disappointed at both the UNNECESSARY increased price and the time it took to take delivery. One would think that buying a new car from a dealership would be an exciting experience but for me, I was quite angry when I took delivery and drove off. I would not / should not have made the purchase at Kuhn VW. The "deal" was no better than I could have gotten elsewhere and the same car can be found at many dealerships. One bright spot in all this was Tony Climer who was an excellent salesman; grade = A. He was the only person who treated me fairly during the purchase/delivery experience. More