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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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March 11, 2021

Treated kind of rude, fiancé also when she called to pay, underside of car wasn’t cleaned of oil after job wash would have been nice More

by hmf2669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Walberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
1.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Koenig
Mar 15, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Mike Evans - Service Director

March 10, 2021

Very Professional service. My issue was not fixed, however the service department was great. The price quoted for the repair was unfortunately too high for me and my wife. So we decided to go somewher More

by events_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Evans - Service Director

March 10, 2021

I always feel I’m being taken care of and theydo a good job. I am glad I chose John Paul’s to purchase my SUV. More

by annepostl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Dina Zarnowski
Mar 12, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Evans - Service Director

March 10, 2021

Have been buying Buick’s from John Paul’s Buick GMC for several years now. Due to their Advisers ensuring car repairs / maintenance are completed in a timely manner. They are friendly!! More

by MARIA.VEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adina Zarnowski Service Dept. Five stars, Mike Evans
Mar 12, 2021 -

Kunes Buick GMC of Greenfield responded

Maria, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

March 10, 2021

Very pleasant to work with. Both service visits I have had here have run very smoothly and have been worth the out of state travel. More

by rtgooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kaluzny
Mar 12, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Mike Evans - Service Director

March 10, 2021

Made time that was convenient for me. Service was fast and of great value. Service people are wonderful to work with, and the shuttle service makes everything doable on a work day. More

by BUSATERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

March 09, 2021

Great job amazing amazing wonderful great job all smiles it was quick and fast. I enjoy being there and getting my car services I appreciate More

by Sonya C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Kunes Buick GMC of Greenfield responded

Sonya, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

March 07, 2021

Steve B always helpful and good communication on status of job. No surprises on final bill and given options on major service items to avoid extra expense. More

by dhill12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Evans - Service Director

March 06, 2021

All maintenance performed as ordered. Time of work done extremely quick. Dealer representatives were cordial and polite. Job well done team members! Very pleased overall More

by TBOYD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

March 06, 2021

John Paul Buick maintenance department is very thorough with proactively finding problems before there is an emergency situation. repairs were done in a reasonable amount of time More

by Lady Di 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Kunes Buick GMC of Greenfield responded

We really appreciate you taking the time to leave a review about your experience with our service department. We're glad to hear that you felt the John Paul's Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Mike Evans - Service Director

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