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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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February 08, 2021

Nice people, quick efficient service at a great price. Comfortable waiting room. Clean restrooms. Sales people didn’t bother Serivce customers. Car was washed before returning to me. More

by tanfromthesun
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Feb 09, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Evans - Service Director

February 06, 2021

They are good people . Care about you and your family. Not about what they can get from you . We just bought a used car only had it for a week air bag light came on and they took care of it for us.Now I f More

by 368TCNCPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad we could take care of all of your needs at John Paul's Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Mike Evans - Service Director

February 06, 2021

Great service team. They are transparent, provide comprehensive maintenance services with fair warning in recommended future service. They are consistent and always have customer first approach. More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your review! Happy customers are our goal and our mission at John Paul's Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Mike Evans - Service Director

February 06, 2021

Easy making appointment and fast friendly service. Had a wheel alignment done. Everything was great. Waiting room was clean. Receptionist was friendly and attentive. Thanks More

by Racer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adina Zarnowski
Feb 09, 2021 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Evans - Service Director

February 05, 2021

Steve explained all the maintenance that was necessary and why. everyone is alwas vey nice and helpful at the dealership when i have any service compketed More

by DLPRADARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Steve and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Mike Evans - Service Director

February 02, 2021

Poor communication Wrong time length for service Very Poor communication Wrong time length for service Very unfriendly staff Couldn’t do all service requests Just a sad experience all the way arou More

by Wowme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

February 02, 2021

You have the kindest personnel available: Joe and Luis. Thank you John Paul. My vehicle was ready and tested in less than three hours. Thank you, John Paul. More

by RN2905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera
Feb 04, 2021 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Evans - Service Director

February 01, 2021

From the moment I called, to the moment I walked out the door, the process was efficient and seamless. I was very happy! Thanks Joe! More

by NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and the woman who checked me out.
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

Nancy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Evans - Service Director

January 31, 2021

Safe, physically-distanced. Waited 15 minutes to Safe, physically-distanced. Waited 15 minutes to checkin. Fast service after that. Used to get car wash when car was serviced. Didn’t this time. More

by smeraki09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Evans - Service Director

January 31, 2021

Excellent service I will be back for another visit thank you ! The birds was the best part of the visit can’t wait to see Rita again 😀👋 More

by mayerlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Evans - Service Director

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