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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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January 31, 2021

Everyone was very helpful and easy to work with. Sol was especially good. He was reassuring and took care of everything for me. I spoke with a couple of the sales staff, and thwy were very helpful as well. More

by 😆
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman, Mike Evans
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Evans - Service Director

January 30, 2021

Extremely happy with the entire experience, from setting up my appointment, to having my vehicle worked on. Steve the service advisor was very helpful, Randy in the parts department was glad to help, and Te More

by rubencasarez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Forster
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

Ruben, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Evans - Service Director

January 30, 2021

Always great service. They keep my gmc running great and always let me know when I should replace something. Me and my husband will not go anywhere else. More

by Lna111915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Evans - Service Director

January 30, 2021

John paul's buick/gmc is the best great service techs ,service writers and management also repair my vehicle and offer recommended maintenance needed and perform safety inspection thank you for the great More

by joeprodoehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe prodoehl, Mike Evans
Feb 02, 2021 -

Kunes Buick GMC of Greenfield responded

Joe, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing John Paul's Buick GMC's Service Department. Sincerely, Mike Evans - Service Director

January 29, 2021

I was treated with respect by Sol and he was very professional in taking care of my car. In addition he was able to wasent More

by Tgbailey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Evans - Service Director

January 28, 2021

Very helpful and accommodating. Steve B was willing to go the extra mile to make sure all of my needs were taken care of. Would recommend. More

by BJSFISH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Evans - Service Director

January 27, 2021

Awesome service!! Always polite and informative! Staff was very helpful with giving info about rebates and how to process it. Will continue to be a customer. More

by roxie0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Kunes Buick GMC of Greenfield responded

Roxie, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Mike Evans - Service Director

January 27, 2021

The service was great and the service tech keep me informed on what was going on and the reason it was take a little longer to complete my jobs More

by RUFUS0307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jan 29, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos, Rufus. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Evans - Service Director

January 25, 2021

The service department was amazing experience specially when it came down to attention to detail. I definitely will keep bringing our car to get service there. I wish I knew the name of the gentleman tha More

by Dimarcoxxx24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jan 26, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Evans - Service Director

January 25, 2021

Disappointing service center and sales. No identification of person taking in my vehicle, very unfriendly. Have purchased the vehicle their and had much service work done. Will not return nor recommend. More

by annmarie.kutzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown who she was
Jan 29, 2021 -

Kunes Buick GMC of Greenfield responded

Annmarie, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Mike Evans - Service Director

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