Kunes Buick GMC of Greenfield - Service Center

Great customer service throughout the process beginning to end. They have reasonable pricing for car repairs! No long wait times unless more repairs are needed. to end. They have reasonable pricing for car repairs! No long wait times unless more repairs are needed. More

Good relationship with sales staff when purchasing this vehicle. Recent service exorbitant cost and problems defining service issue what would cause me to look elsewhere when requiring service for my vehic vehicle. Recent service exorbitant cost and problems defining service issue what would cause me to look elsewhere when requiring service for my vehicle More

I was able to get in quickly, and was very pleased with the service to my vehicle!! I am a regular customer and feel very confident in John Paul’s service. the service to my vehicle!! I am a regular customer and feel very confident in John Paul’s service. More

friendly service department. However, please make sure that tire pressure is checked and up to recommendations after a rotation is done. I specifically asked this time because it was not done at my previo that tire pressure is checked and up to recommendations after a rotation is done. I specifically asked this time because it was not done at my previous rotation. I was assured that this is always done, but when I drove off and checked, my tire pressure was the same as before (3# below recommendations), so I had to returm. More

Took 2015 Acadia for problems with Radio unit fixed problem wish service departments would have more tools available for radio issues because to help with preventing of additional issues problem wish service departments would have more tools available for radio issues because to help with preventing of additional issues More

I may be finding another service department. There were way too many people not wearing masks. I was very uncomfortable. Customers and employees. Some not wearing masks at all and some under the nose. (Mas way too many people not wearing masks. I was very uncomfortable. Customers and employees. Some not wearing masks at all and some under the nose. (Masks under the nose are not effective. ). There was no enforcement to tell people to wear masks. Could you create an outdoor space for an alternative waiting room? What is your Covid policy? I could not find anything on your website. I wish there was more respect shown for health and safety of your customers and employees. More

Came in for routine work which was successful completed in a timely manner. Liked the two drivers that drove me home and picked me up. In all quite pleased! in a timely manner. Liked the two drivers that drove me home and picked me up. In all quite pleased! More

Always easy to work with. Had my car towed to their lot Saturday night and was called first thing Monday morning to ask what was wrong with the car. They were able to fix it the same day. Saturday night and was called first thing Monday morning to ask what was wrong with the car. They were able to fix it the same day. More

Great service. Great customer service. Clean facility. I’ve never been bombarded with a list of suggested repairs or improvements. Because of that I trust their judgement. I’ve never been bombarded with a list of suggested repairs or improvements. Because of that I trust their judgement. More

Service was outstanding. I had my newly purchased GM Certified truck three times at the dealer I purchased it from with no resolution for two problems. With the recommendation of a friend I contacted J Certified truck three times at the dealer I purchased it from with no resolution for two problems. With the recommendation of a friend I contacted John Paul. In less a few hours they had identified the issues and resolved my two problems. My hats off to the service team lead by Mike and Joe. They have earned a new customer. More