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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.3
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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December 15, 2020

Took Kinda long to put tires on. I let clerk know I had to be at work a specific time. I was still late. Thanks More

by gonzaljx8388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Evans - Service Director

December 15, 2020

Made an 8:30 app. That took 2+ hrs for an alignment. Job good, but it was quicker service when it was 1st come 1st serve. I dont know why you changed a good thing More

by walkrih
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Evans - Service Director

December 13, 2020

Fast and friendly service! I have been to John Paul's before for service and am always satisfied. I am very happy with the service. Thank you More

by KATHY_GIBOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carini
Dec 16, 2020 -

Kunes Buick GMC of Greenfield responded

Kathy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Evans - Service Director

December 13, 2020

Great job of service as always, easy to set up appointment on website, confirmed via phone call, work complete on time or before commitment, Perfect More

by gemoore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Kunes Buick GMC of Greenfield responded

Hello, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Mike Evans - Service Director

December 12, 2020

Sol did great-friendly & helpful. Fast service overall! Knew what had to be done and did it. Got ride home, called when done. Very satisfied More

by detmike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 12, 2020

Great place to come to every buddy help ou joe carline kept me informed on how my truck was doing I give it 5 stars More

by tw.rieck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Dec 16, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Mike Evans - Service Director

December 08, 2020

This is my second or third experience with you and I’m impressed each time I come. Confidence is important when choosing a dealership to service your vehicle. Doing service right the first time and total More

by W Keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get the name of the young aAfrican-American woman in the Service dept. very helpful
Dec 08, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Mike Evans - Service Director

December 04, 2020

Awesome service. I went in to get my Buick Encore fixed and the price was so expensive, but Mike helped me by bringing the price down to something I could afford. It was still a little pricey but within my More

by TAC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Dec 04, 2020 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Evans - Service Director

December 03, 2020

Always a good experience when bringing my vehicle in for services. Never have to worry about anything and they get me in and out at an accurate time. More

by Rhonda Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Dec 04, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos, Rhonda. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Mike Evans - Service Director

December 03, 2020

Great service department. Joe was most helpful. I had regular service performed yesterday. On the way home I noticed my glove compartment was not staying shut. I brought it back today and it was fixed co More

by MMTROTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service. 5 stars!
Dec 04, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that Joe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Mike Evans - Service Director

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