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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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December 02, 2020

Steve Buczak in service is phenomenal. He is responsive and thorough. John Paul is lucky to have someone like him on staff. I live a 1/2 mile from a GMC dealership in Brookfield but I always come to John More

by MANNTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bets regards, Mike Evans - Service Director

December 02, 2020

Greta great great great great great great great great great great great great great great great great great great great great great great great great . More

by CMORNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thanks again, Mike Evans - Service Director

December 01, 2020

Got me in on short notice. Quoted me for an entire muffler when only part was needed. I had it fixed for $ 250 and was quoted close to $1,300. More

by Chrisament1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady. Forgot her name. Sorry.
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Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Chris, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Mike Evans - Service Director

November 30, 2020

The dealership is awesome. They are very friendly and the service was fast. I especially appreciate the courtesy ride. Special thanks to Sol for taking such great care of me. He is wonderful! More

by SUSAN.CARINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Hi Susan, and thanks for the great feedback! We're very happy that Sol was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Mike Evans - Service Director

November 28, 2020

During this pandemic it would be appreciated to have a bench or chairs outside to use while waiting for my vehicle to be done. I sat in the ground for almost 2 hours! Also, many people inside did not ha More

by Jkcharlson
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ??? I don’t know
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Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Our dealership's goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

November 27, 2020

Everything was great, coupon from another dealer was honored.Easy to schedule appointment, everyone courteous.Forgot credit card and was able to complete transaction over the phone. Love home pickup and More

by GENEPORTER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Mike Evans - Service Director

November 25, 2020

I enjoy the VIP service that I always get from John Paul’s courteous people throughout their organization, keeping my Buick running without a hiccup expert service department! More

by bscherpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2020 -

Kunes Buick GMC of Greenfield responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Best, Mike Evans - Service Director

November 25, 2020

Outstanding, friendly, courteous, reasonably priced and quick service! Couldn't have had a better experience, if I owned the place. The place is much bigger than it looks from the street! More

by Tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your perfect review, Tj! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mike Evans - Service Director

November 23, 2020

Did not have an appointment. They got it right in at 7:00am, diagnosed a bad battery and my wife was able to get to work by 11:00am! More

by ROBINRLYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Mike Evans - Service Director

November 21, 2020

John Paul’s has served me well for the last 7 plus years. They have been done when they said they would and have kept to their estimates. More

by jim_iii_53221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Mike Evans - Service Director

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