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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 21, 2020

Saul did a wonderful job on the manufacturer Pontiac recalls. In his experience and wisdom he found other problems that were causing the car to malfunction. More

by mknellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Evans - Service Director

November 21, 2020

Steve is sooo very patient with the customers.....a nice man. A good worker....I don’t take my Buick to anyone other than a Buick dealership......I enjoy the birds while I wait.....but I wish there was a co More

by Frogy1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Mike Evans - Service Director

November 20, 2020

Service manager was very helpful and covered all of my vehicle repairs. My vehicle now has power to accelerate. Repairs were done in a timely manner. More

by dennissandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

November 20, 2020

The service department rep came to check me in. He asked what I was there for and I told him why. I was in for an oil change and tire rotation. He told me where the waiting room was and told me they would More

by JDPIELSNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No names available
Nov 24, 2020 -

Kunes Buick GMC of Greenfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Mike Evans - Service Director

November 19, 2020

My GMC rewards were never added to my account after my service purchase. Besides that all the service was great and truck was fixed with no issues afterwards. More

by MOEN414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Mike Evans - Service Director

Nov 19, 2020 -

MOEN414 responded

Thanks could you please update and load my GMC rewards for the service I paid for please?

November 18, 2020

Waiting area was so unclean, there were small knats flying everywhere. Had to wait for the sales lady to come in and help me.....very disappointing More

by NOSMOKING6930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Kaluzny
Nov 20, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Evans - Service Director

November 18, 2020

They never let me down.Again they came to my rescue and I got a new battery. Excellent service, and repairs are done with expertise. Great, very happy with John Paul GMC. More

by Nanookk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Mike Evans - Service Director

November 17, 2020

Every one was very professional. Service was done in a timely with no pressure to do something that can wait. But informed what needs to be done. The waiting area is very clean. More

by JOHNJACYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Nov 19, 2020 -

Kunes Buick GMC of Greenfield responded

John, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Mike Evans - Service Director

November 15, 2020

I appreciated the service and accommodations made by Joe. He understood my situation and made things easier for me while being without my car. I More

by EKPOULSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe...?
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! I'm very happy to hear that Joe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Mike Evans - Service Director

November 14, 2020

John Paul team members are always polite and helpful. They explain all the repairs and make me aware of any other work that my vehicle may need. More

by sjlo@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Evans - Service Director

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