Kunes Buick GMC of Greenfield - Service Center

Service was good, my complaint is that the 1st time I went for a oil change I made a mistake and thought it was my 2nd time for a change. So I paid. When I realized that it should of been free I called went for a oil change I made a mistake and thought it was my 2nd time for a change. So I paid. When I realized that it should of been free I called and asked to have the credit card refunded, lady told me she couldn't do that but will make a note in the records that I have a free one coming......BUT I had to have the oil change done by August when my one year is up ! So 1st off I don't get my money refunded, and now I have to have a oil change done with 39 % life left on my oil. !! I think it could of been handled better. More

I have had relatively good experiences at this dealership. I've dealt with Ryan in the parts dept. and won't work with anyone else. He goes above and beyond to help you. I've also dealt with Steve dealership. I've dealt with Ryan in the parts dept. and won't work with anyone else. He goes above and beyond to help you. I've also dealt with Steve in the service dept. Always takes care of me in a professional manner. More

First time at the service center. They were very prompt and pleasant people to work with. I will be back when I need service again. and pleasant people to work with. I will be back when I need service again. More

the time thtat we waited so very small (90) minutes when we were antipating at least a couple of hours. They even washed the car we were antipating at least a couple of hours. They even washed the car More

It was simple to make the appointment on line. Had a short wait to complete the write up. Service was completed on time. Received written report of all items checked. short wait to complete the write up. Service was completed on time. Received written report of all items checked. More

Brought my 2000 regal in for a fuel leak. Had to go out of town. Solomon kept me up to date on the repairs and let me know when the car was finished. of town. Solomon kept me up to date on the repairs and let me know when the car was finished. More

Service in the body shop, the service manager was Ed , and he was very polite and knowledgeable. Would do business with again. AAA+. I am going to be looking for a new vehicle soon and would recommend Joh and he was very polite and knowledgeable. Would do business with again. AAA+. I am going to be looking for a new vehicle soon and would recommend John Paul Dealership More

Recent Service Experience I am always very pleased with the service provided. I have been bringing my cars to John Paul's for service for more than 20 years. I am always very pleased with the service provided. I have been bringing my cars to John Paul's for service for more than 20 years. More

Excellant with a reasonable wait. Very knowledgeable and helpful. Will be coming back for more service. I like the addition of the birds in the waiting room. helpful. Will be coming back for more service. I like the addition of the birds in the waiting room. More

Fast service, everyone was very friendly and the waiting room was pleasant. Sad that there were no refreshments like there usually is, but thankful they're keeping their customers safe from the virus. Anywa room was pleasant. Sad that there were no refreshments like there usually is, but thankful they're keeping their customers safe from the virus. Anyway, i will return there for service. More