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Kunes Buick GMC of Greenfield - Service Center
Greenfield, WI
2,054 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center
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July 12, 2020
Thanks We have dealt with John Paul for a number of years. We are very satisfied with the service we receive and with our dealings with the service advisers We have dealt with John Paul for a number of years. We are very satisfied with the service we receive and with our dealings with the service advisers. More
by dmiller242
Verified CustomerEmployees Worked With
Joseph Carini
July 12, 2020
Very poor experience. Had first appointment for the day, hour plus before car dealership and took a chair to sit outside. Told no and put back chair, and had to stand outside to avoid others hour plus before car dealership and took a chair to sit outside. Told no and put back chair, and had to stand outside to avoid others More
by philnsadie
Employees Worked With
July 11, 2020
Appointments don’t have any value. 5 hours for tires is outrageous. Without an appointment, F&F had tires and alignment completed in less than 2 hours. outrageous. Without an appointment, F&F had tires and alignment completed in less than 2 hours. More
by BOBGALA15
Employees Worked With
Does employees not listed mean they are not on the payroll?
July 11, 2020
Dealer service department made their best effort to diagnose the issue experienced on my 2006 GMC Envoy. Issue still occurring and not fixed at this time. diagnose the issue experienced on my 2006 GMC Envoy. Issue still occurring and not fixed at this time. More
by kjjankowski
Employees Worked With
July 11, 2020
I have a gmc hybrid Yukon, not many people have the knowledge or the ability to repair a hybrid vehicle, I took my vehicle to another shop for a estimate, They wanted twice as much money as John Paul B knowledge or the ability to repair a hybrid vehicle, I took my vehicle to another shop for a estimate, They wanted twice as much money as John Paul Buick, I will be a life long patron, Thank you for the great service and friendly staff More
by Dudesdad
Employees Worked With
July 10, 2020
It took 3 times to correct the problem.They told us it It took 3 times to correct the problem. They told us it would take 1 hour....it took 6. After 4 hours they started the repair. I even had an appoi It took 3 times to correct the problem. They told us it would take 1 hour....it took 6. After 4 hours they started the repair. I even had an appointment. Bad communication. More
by SQUENTIN
Employees Worked With
July 09, 2020
I’m very particular/detailed when getting my vehicles serviced. Joe went above and beyond to make me feel comfortable going through the pricing clearly over the phone and in person. He was responsive and serviced. Joe went above and beyond to make me feel comfortable going through the pricing clearly over the phone and in person. He was responsive and knowledgeable. He made me feel comfortable. He also understood my needs and did a great job listening to my concerns. Thank you Joe! I will be back! More
by Steve
Employees Worked With
Joseph Carini
July 08, 2020
From start to finish, an excellent experience! Kept me up to date and informed on progress. Highly recommend! I would return in the future! Thanks very much! to date and informed on progress. Highly recommend! I would return in the future! Thanks very much! More
by Dorothy
July 08, 2020
The service team was quick, courteous and I left with a clean car. I was there for a recalled part on my car that John Paul pointed out at my last oil change clean car. I was there for a recalled part on my car that John Paul pointed out at my last oil change More
by Frank
Employees Worked With
July 07, 2020
we didn't get to see Solomon but Joe was amazing and got our truck fixed same day we took it in and found another issue they fixed. our truck fixed same day we took it in and found another issue they fixed. More
by Rosenovackk
