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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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July 07, 2020

Not Good! Tried to sell me a relief valve and ac compressor for the ac being over pressurized. For $1336.00? Refused and had them reclaim the system and reservice with ac Freon. This was the fix! More

by Billmarsar22
Recommend Dealer
No
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris for warranty was great!, Erin Koenig
July 07, 2020

Very friendly and professional staff. I was told after the oil change/tire rotation that my car was doing very well which was excellent news to hear More

by JFOSTER13
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Evans - Service Director

July 06, 2020

Joe carini was great. Made my last 2 stops very smooth. I bought a new truck qnd had to come in for check engine light More

by Josh
Recommend Dealer
Yes
Employees Worked With
carini
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director

July 05, 2020

The only thing that frustrated me was WE had to call to see if our car was ready for pick up. We had been waiting by the phone anxiously and I wish I had gotten for details from visit because there was mor More

by Dkoswald1908
Recommend Dealer
Yes
Employees Worked With
Im not rating.
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Mike Evans - Service Director

July 04, 2020

Thank you to Steve for the fast and efficient help on Friday July 3rd. Without his help I would've been carless all weekend. He was very nice. More

by TANJANASTEVSKI
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda was very rude on the phone.
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Evans - Service Director

July 03, 2020

I take my car to John Paul’s for all it’s service needs. The service technicians are great! I also needed body work done and Edward from the body shop made sure the job was done right. Thanks for taking go More

by jhedman
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Evans - Service Director

July 01, 2020

Really like dealership amd service..would.have been 5 stars but 1 mistake which happens but they ficed next day so that was very positive. More

by SJANE
Recommend Dealer
Yes
Employees Worked With
joe
Jul 08, 2020 -

Kunes Buick GMC of Greenfield responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 01, 2020

Service The entire service and representatives were very friendly and professional team, very happy with my service. They were able to answer all of my questi More

by JOHNKOKALJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Mike Evans - Service Director

June 29, 2020

Great service. Friendly people and the service was fast. They got me in and out. I love my 2019 Acadia. It gets great gas mileage. More

by MIKe
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera, Mike Evans
Jul 06, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Mike Evans - Service Director

June 29, 2020

Happy customer John Paul's has been great to work with and has the most helpful service writers I've encountered in the Milwaukee area. They treat us well and keep i More

by ben.carp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Kunes Buick GMC of Greenfield responded

Ben, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Mike Evans - Service Director

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