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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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June 26, 2020

Quick turn around and Friendly service Quick turn around and they provided me a very nice car to use while they applied the Zurich Shield on my new care. I'm looking forward to doing work w More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Jul 01, 2020 -

Kunes Buick GMC of Greenfield responded

Hi Tracy and thank you for your kind words. We are very happy to hear that our service staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Mike Evans - Service Director

June 26, 2020

Joe was very patient and listened carefully. We just bought a new 2020 Envision. Had the car for one month and found out the battery needed to be replaced. Joe explained this was nit unusual. Very good More

by tluedke58
Recommend Dealer
Yes
Employees Worked With
Joe Carini
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Evans - Service Director

June 26, 2020

Pleasant 😉 They took me in on time service was fast and was a pleasure talking with ever one plus popcorn and coffee was great while waiting thanks!! More

by dmallon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Mike Evans - Service Director

June 26, 2020

I was very happy with the service and the speed of fixing it. When I went to the bathroom two employees from another department came in with no masks and used a sink next to me. I was uncomfortable being sho More

by S1cily
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Mike Evans - Service Director

June 21, 2020

Best Service Ever! I had just bought a 2003 Buick Century. I needed a look over to make sure that the current condition was as good as I was told when I purchased it, al More

by Raisheki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 22, 2020 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Evans - Service Director

June 21, 2020

some things that needed replacing Every time I need to take my G6 Pontiac in for service, I get the best possible results. I would never go anywhere else. Thanks to everyone there. More

by braun433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 13, 2020

This visit was unpleasant. Took too long! Went in for oil change and tire rotation. They replaced the battery without asking or notifying me. It was covered under the bumper to More

by Fredlynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the young ladies name that wrote up my vehicle. You can check your records.
Jun 17, 2020 -

Kunes Buick GMC of Greenfield responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at John Paul's Buick GMC. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Mike Evans - Service Director

June 13, 2020

Friendly quality service Friendly knowledgeable and professional people and service. We bought our GMC there seven years ago and always bring it back for service. Happy with J More

by Grandkidsrleders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Koenig
Jun 18, 2020 -

Kunes Buick GMC of Greenfield responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Mike Evans - Service Director

June 13, 2020

Great service. Went in to diagnose a check engine light that came on and they did a thourougj search for issues. After not finding any, they did not charge me for the diagnoses. I will always come here for More

by ACUDA23
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Kunes Buick GMC of Greenfield responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Mike Evans - Service Director

June 12, 2020

I found the service to be fast and courtesy. They explain every thing they did and if you need any thing done right away or can wait for your next visit. Staff is very friendly and knowledgeable More

by Ladyccasey
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember her name in service , Mike Evans
Jun 17, 2020 -

Kunes Buick GMC of Greenfield responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Mike Evans - Service Director

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