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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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December 26, 2019

Very good experience Great people to deal with and excellent and efficient service, I like the birds in the waiting room too as well as the popcorn. Highly Recommend More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Mike Evans - Service Director

December 25, 2019

Very professional Everyone is always super friendly and professional here. Service is always done on the time. Big plus for nice waiting area with tv, popcorn and coffe More

by bdijana84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 30, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Mike Evans - Service Director

December 22, 2019

Good and friendly The people and service (sal in service is top notch) everyone there at John paul are very professional at what they do that is it More

by MORT3301
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Kunes Buick GMC of Greenfield responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Mike Evans - Service Director

December 21, 2019

Pine cone in the linkage Service tech found the problem before the car was off the truck - squirrel nest on the transmission. Fixed in 5 minutes. Great job. Saved the pine More

by JNORTON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Koenig
Dec 26, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Mike Evans - Service Director

December 20, 2019

Oil change and rice rotation Service was good and timely. I did not request a new cabin filter, but they did check it and give me a recommendation of having it changed. I don’t l More

by mareturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie Fitzpatrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Evans - Service Director

December 19, 2019

Great Service Team I have been a customer for 10 years and the Service Department Team, specifically Steve Buczak, are terrific. I am taken on time, provided whatever m More

by rmagestro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for putting your trust in John Paul's Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Mike Evans - Service Director

December 15, 2019

Side view detection repairs All went as planned. Called daily with updates on parts and status. Would have liked the vehicle to have been washed but the cold winter weather pre More

by trg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Evans - Service Director

December 12, 2019

Atta a boy Timely and professional, great drop off service, loved the parrots, but tried to bite me, enjoyed the popcorn so did the birds, will come again. More

by CHUCKPOGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Dec 16, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Evans - Service Director

December 11, 2019

great service always great service very attentive and knowledgeable... found a few issues I didn't even know about work that is done here is always great remember y More

by Larrygdtop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Kunes Buick GMC of Greenfield responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you on your next visit. Mike Evans - Service Director

December 11, 2019

Horrible. And now a second review request. I already filled out a detailed review of my service. Go find that one and figure out what you did wrong. Service on my car was good; check out was ho More

by sabonneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe. Service advisor
Dec 18, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Evans - Service Director

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