Kunes Buick GMC of Greenfield - Service Center

They found an issue I didn't know about Your service department found an issue I didn't know I had, that would have cost me thousands down the road. The issue was covered by the warranty, s Your service department found an issue I didn't know I had, that would have cost me thousands down the road. The issue was covered by the warranty, so it cost me nothing. More

Great service and price on tires. Also great service advisor Your tire price was as good as you stated, also Solomon Bunn my service advisor does a wonderful job for me and seems very honest and knows his job we Your tire price was as good as you stated, also Solomon Bunn my service advisor does a wonderful job for me and seems very honest and knows his job well. More

Friendly, convenient Friendly, convenient. They took me home because it was going to be several hours before my car was done. They had my car done by the time they told Friendly, convenient. They took me home because it was going to be several hours before my car was done. They had my car done by the time they told me it would. More

Adequate For Free Service I made an appointment for the second of two Scheduled Maintenance visits included with the purchase of a Buick. I arrived about five minutes early; th I made an appointment for the second of two Scheduled Maintenance visits included with the purchase of a Buick. I arrived about five minutes early; the advisor with whom I made the appointment (Joe) was not there. Another advisor (Steve) greeted me. Before signing any paperwork, I had four questions about this service and my Encore -- which seemed to annoy Steve, and who answered in a condescending fashion. Work seemed to be done in record time -- which makes me wonder just how thorough the work was. Once the work was complete, Joe -- much friendlier than Steve -- reviewed a checklist of vehicle items in detail. This was a merely okay experience for Buick-paid work -- but I'd be hesitant about going here for work for which I'd pay. More

First visit First time oil change and tire rotation. Service department was efficient and friendly. My only complaint is that the "free car wash" SOUNDS like a First time oil change and tire rotation. Service department was efficient and friendly. My only complaint is that the "free car wash" SOUNDS like a nice perk, but the equipment is so bad that unless I come equipped to fully hand dry the car myself, the end resulting water spots from the dripping car make the vehicle look worse than before it was washed. More

tires needed to get two tires put on the back of the suv ,bought them from john paul .also had to get the front tire fixed ( new valve ) took almost four ho needed to get two tires put on the back of the suv ,bought them from john paul .also had to get the front tire fixed ( new valve ) took almost four hours .i thought that it took to long to get done . More

Simple oil change and tire rotation Solomon Bunn is the gentleman I deal with in service area and he is always very thorough. He not only writes up the needs of the vehicle but also ask Solomon Bunn is the gentleman I deal with in service area and he is always very thorough. He not only writes up the needs of the vehicle but also asks questions in case you've got other issues he can have checked. I never get the feeling at this dealership that I'm being taken advantage of just for being a female...which I have very much so experienced at other dealerships. I now even have my adult children bring their cars here even tho they are Ford products. Service we can count on and assistance in decisions that need to be made on older vehicles. More

Ready for winter Standard service of coolant change and oil change done well. Noise in front end figured out and repaired. Bushings worn out after 14 years and 151000 Standard service of coolant change and oil change done well. Noise in front end figured out and repaired. Bushings worn out after 14 years and 151000 miles. Seems reasonable these parts needed to be replaced. The steering now seems more responsive, steady and no more noise. Job well done. More

Always Great Service As always I am extremely pleased with my experience at John Paul's. Solomon Bunn in service went out of his way to find that I had some unused Buick As always I am extremely pleased with my experience at John Paul's. Solomon Bunn in service went out of his way to find that I had some unused Buick rewards cash that I could apply to my bill. My service was completed in a timely manner, and at a reasonable cost. More

Quick friendly reliable service, Great service answers your questions takes time to find out what service you really need. Unlike a lot of dealers John Paul service department perform Great service answers your questions takes time to find out what service you really need. Unlike a lot of dealers John Paul service department performs the service you need, and then tells you what service you might need in the future. More