Kunes Buick GMC of Greenfield - Service Center

service Pleased with service the day I was there, disapointed when I arrived home to find my my oil gadge was not set back to 100. This has happened on my p Pleased with service the day I was there, disapointed when I arrived home to find my my oil gadge was not set back to 100. This has happened on my past service. I then had to drive from the east side to have this reset More

Awesome sales and service I appreciate being treated like family and not a number. Lisa and Randy are amazing! I am a loyal John Paul’s customer as long as they are there. I appreciate being treated like family and not a number. Lisa and Randy are amazing! I am a loyal John Paul’s customer as long as they are there. More

Not happy! Once again I waited 1hr and 45min for an oil change and tire rotation. I was the first appt. Then was forced to watch fox news and all of its propag Once again I waited 1hr and 45min for an oil change and tire rotation. I was the first appt. Then was forced to watch fox news and all of its propaganda. People should not have to watch that crap. Was not told about a car wash that I did not want. Car was just washed 2 days before. Came back dripping with water. Needed reclean when I got home. I have never waited so long for an oil change at other dealers. You get 1 more chance!!! Sol was great as always. The only bright spot for that visit. More

SMD recall Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. More

COMPLETE SATISFACTION A PROBLEM I HAD WITH THE SERVICE CENTER, WAS QUICKLY RESOLVED, IN THE FASTEST MANNER POSSIBLE! THANKS TO MIKE EVANS. I FELT COMFORTABLE SHARING MY A PROBLEM I HAD WITH THE SERVICE CENTER, WAS QUICKLY RESOLVED, IN THE FASTEST MANNER POSSIBLE! THANKS TO MIKE EVANS. I FELT COMFORTABLE SHARING MY FEELINGS ,ABOUT WHY I WAS UNHAPPY WITH THE PAST APPT. MIKE LISTENED AND VOWED TO MAKE THINGS BETTER, AND HE DID! I THANK HIM FOR THE REMINDER THAT, JOHN PAUL CAN SHOW CUSTOMERS THEY DO CARE. MY HUSBAND AND I HAVE BEEN A CUSTOMER AT "J P" MANY YEARS, AND THE LAST VISIT PROVED TO ME, PEOPLE LIKE, MIKE EVANS, CAN MAKE A BAD SITUATION TURN AROUND . I WAS SO VERY HAPPY, RELIEVED, ,SATISFIED WHEN I LEFT !!!! SPECIAL THANK YOU , TO MIKE EVANS, FOR HIS KINDNESS AND UNDERSTANDING !!!! SINCERELY , DONNA DUFF More

Shield Application Timely appointment - rental car provided. Appreciate driving same model car as one newly bought. Timely service with completion call made. Service ( Timely appointment - rental car provided. Appreciate driving same model car as one newly bought. Timely service with completion call made. Service (desk) accompanied individual to where car parked. More

Excellent As always Sol did a great job on my car's checkup and service. I've had maintenance and repairs done by John Paul's in the past and will continue t As always Sol did a great job on my car's checkup and service. I've had maintenance and repairs done by John Paul's in the past and will continue to rely on their fine work. More

Great customer service Left vm w/Service Department explaining situation w/my vehicle. I received a return call from Carol w/in 15 minutes. (Before Carol returned my call, Left vm w/Service Department explaining situation w/my vehicle. I received a return call from Carol w/in 15 minutes. (Before Carol returned my call, she spoke w/Service Advisor, Solomon Bunn about the vm I left). Carol advised me to bring my car in, but could not guarantee it would be fixed that day depending the outcome of the diagnosis. I asked if a rental was available just in case. She confirned w/Solomon, and yes, one was available if need be. Arrived at the service area. Solomon wrote up my service ticket, showed me where the service waiting area was and told me he'll give me an update once received from the technician. Within a short period of time, Solomon explained the diagnosis (replacement part needed wasn't available), the technician was able to temporarly fix my car so I was able to get home to Oshkosh. (I was given the information w/part number for me to get fixed once I returned home). Carol went above and beyond the call of duty before and after she returned my call. Solomon Bunn also went above and beyond the call of duty for his service and compassion. I'm forever grateful for the customer care I received in the service department at John Paul. Sheila S. Oshkosh More

Regal/encore great We are totally happy with this dealership. Our experience was great. Booth Lisa and the sales manager were great to deal with and their service depa We are totally happy with this dealership. Our experience was great. Booth Lisa and the sales manager were great to deal with and their service department has always done a great job and the whole dealership is concerned for the customer and their needs. We will be back starting around December to decide on either a new lease or the purchase of the Regal, whichever is the best deal. Sol in the service is always friendly and willing to do everything to ensure that the customer is satisfied. A great experience always. More