Kunes Buick GMC of Greenfield - Service Center

Excellent Service I went to John Paul's to get an oil change and cat detail. While I was there I mentioned that I needed a new tie rod and Nick in the Service Departme I went to John Paul's to get an oil change and cat detail. While I was there I mentioned that I needed a new tie rod and Nick in the Service Department was able to accommodate me without having previously scheduled this repair. He also noticed that my key fob was broke and was able to fix that. Our car looked brand new when we got it back. I couldn't believe the stains they were able to get out of the interior! I was so pleased with my service that I took my other vehicle there when it got a flat tire. The employees are friendly, courteous and trustworthy. I would highly recommend going to John Paul's for your service needs. More

Great service! Very efficient service. Very knowledgeable and helpful too! Will definitely be back for future service. Thanks and appreciate the great service! Waiti Very efficient service. Very knowledgeable and helpful too! Will definitely be back for future service. Thanks and appreciate the great service! Waiting area was very clean!! More

Superb Business Model! Clean, organized, friendly staff that communicates very well. I could not ask for anything more and they have exceeded any and all of my expectations Clean, organized, friendly staff that communicates very well. I could not ask for anything more and they have exceeded any and all of my expectations. More

Outstanding People and service As always I received outstanding service today at John Pauls. In addition I was very warmly greeted by Robert Steffan and Randy Zimmerman who again m As always I received outstanding service today at John Pauls. In addition I was very warmly greeted by Robert Steffan and Randy Zimmerman who again made me feel so at home with John Paul's Dealership. They treated me like family and really seem to care. I would definitely and highly recommend John's Paul's and in particular, dealing with either Robert Steffan and or Randy Zimmerman. Outstanding service guys; keep up the good work. More

Service/Body Shop was Excellent I had some minor body work handled by John Paul's Body Shop and the did a terrific job. The damage was repaired flawlessly, in a timely fashion and fo I had some minor body work handled by John Paul's Body Shop and the did a terrific job. The damage was repaired flawlessly, in a timely fashion and for a fair price. I would absolutely recommend this dealership! More

2016 GMC YUKON XL (My Dream Truck) I was introduced to John Paul's Buick GMC back in September 2015 looking to purchase a used or new vehicle to replace my 2006, 270,000 mile GMC Yukon. I was introduced to John Paul's Buick GMC back in September 2015 looking to purchase a used or new vehicle to replace my 2006, 270,000 mile GMC Yukon. I had done a lot of homework online trying to find a newer GMC Yukon from Wisconsin to Illinois and had no luck. I was introduced to part of the John Paul Team: Randy Zimmerman and Robert Steffan these 2 guys went way beyond there daily tasks trying to find me my next GMC Yukon but the GMC Yukon in such high demand we ended up putting a great deal together into a new 2016 GMC Acadia. I put on a lot of miles everyday 110+ and over 18 months I accumulated 60,000 miles and Randy giving me the Number 1 Driver (Client) rating for having accumulated the most miles in the Country on a 2016 GMC Acadia. I have always kept in contact with Randy over the past 18 months looking for the diamond in the rough deal of that Dream truck the hard to find GMC Yukon I so dearly wanted 18 months prior, Randy never gave up always Texting me to hang in there something will eventually come up. I happen to call Randy April 26 2016 just to check in to see what they had in inventory since I was racking up the miles on my Acadia. Randy says come over during lunch I think we got the one and to make a long story short Randy Zimmerman and his team put me into my dream Vehicle once again and now driving my awesome beautiful 2016 GMC Yukon XL SLT Crimson Red with everything but the kitchen sink putting a deal I could not pass up. I picked up the 2016 GMC Yukon on May 1, 2016 and have not stopped smiling every time I get behind the wheel thank you Randy Z. I want to also mention how The team at John Paul's always has your back and that I happen to have a mishap accidently dropping my Mobile phone on my drivers seat and the edge of the phone put a tear in the middle of my brand new seat. I was so concerned calling Randy Zimmerman the next Monday Frantic about what had happened and Randy was so compassionate saying I have a seat guy that will repair it making it look brand new and after dropping the truck off on August 3 Randy came through again and he backed it up with the seat being repaired and no worries but to get back into this beautiful 2016 GMC Yukon XL Serviced by John Paul's GMC. I recommend to anyone looking to purchase or lease a used or new car or truck that there fist stop is to visit or call the sales team Randy Zimmerman and his team Robert Steffan and a shout out also goes out to David Corneliuson in finance going out of his way to put that dream truck under my seat and the phone operators. Thank you to Randy, Robert, Dave and Sol in Service and forgot to mention that the Service Team especially Solomon Bunn are a great asset to the team at John Paul's GMC Rick More

sales My sales person Lisa is amazing. She is very outgoing, and goes beyond are expectations. Love dealing with her. I would recommend her to anyone lookin My sales person Lisa is amazing. She is very outgoing, and goes beyond are expectations. Love dealing with her. I would recommend her to anyone looking for a car. More

Rip off 7:30 am - First I Told them a few times, to call me before any work was done. Finally got a hold of someone in the service dept at 3 pm and they told 7:30 am - First I Told them a few times, to call me before any work was done. Finally got a hold of someone in the service dept at 3 pm and they told me work was done. Part was under warranty and they found rust on my brakes. I had to pay 90.00 for the brake work. What the heck? if they would have called I would have told them forget the brakes . Rip off! They needed to make something . I'm reporting them. Dont go here! More

Excellent Customer Service My Sierra recently had an serious engine problem. I contacted Sol Bunn who was outstanding throughout the process of getting my truck repaired. Sol My Sierra recently had an serious engine problem. I contacted Sol Bunn who was outstanding throughout the process of getting my truck repaired. Sol handled getting the needed repairs done and dealt with the extended warranty company on payment. Sol's great effort saved me thousands of dollars and a lot stress. Thanks to Sol and the great team at John Paul's. More

I recently had my GMC Sierra in to repair extensive accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance co accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance company multiple times. I would recommend them to anyone whether its a large or small repair. More