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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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January 29, 2023

It is such a great place for all your vehicle needs,service and sales it top notch More

by SBUCZAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 29, 2023

The car was not hitting on all cylinders which they recognized immediately. After looking at the car they provided me with what it would take to repair the problem which I was not prepared to do. More

by KBLAZEK2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 28, 2023

We had a door handle fixed promptly for 850. 00$ before a trip to Canada. The remote on the door fixed works intermittently. For that price it was not fixed. I could bring it back in but I bet it More

by Mbdzetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 28, 2023

Working with John Paul GMC service is always a breeze. They get me in at the last minute and are upfront about all costs. Our business relies on our vehicles so it’s important we have a dealership we can More

by Ericwargowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at John Paul's Buick GMC. If there is anything more I can do for you please come back and see me any time! Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 25, 2023

I think for 150$ you should at least be able to tell me what is wrong . Came in for intermittent 5v short to ground . Left with the same issue and a lighter wallet . UPDATE: 1-27 Service manager reached o More

by Sumbodiessum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2023

Good for the most part. The last couple of oil changes they forgot to top off the coolant. More

by TDUTCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Kunes Buick GMC of Greenfield responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 23, 2023

Thanks Paul GMC for your on time professional hospitality and curtious care on my Vehicle and your Honesty ,on Checking my vehicles Needs Great Job I give your Staff 4 1/2 Stars ,Thanks See you on my NEXT More

by ruby George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul
Jan 24, 2023 -

Kunes Buick GMC of Greenfield responded

Ruby, thank you for sharing this great feedback with us. I feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 23, 2023

Service center was very professional and efficient. Thankful they were able to get help from GMC. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Kunes Buick GMC of Greenfield responded

Richard, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 22, 2023

Very professional and answered all the questions I had. Would definitely recommend them to other people More

by gkutz123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 21, 2023

A little pricey but you can be rest assured they’ll do a great job resolving your car issues. More

by gabrielokey2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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