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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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July 14, 2022

They do an excellent job and the treatment is very good and the attention time is excellent More

by mgonzalezg920921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 14, 2022

Excellent job on the detail work! Car looks like new! Would have taken days to do it myself! More

by Shelly H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 14, 2022

The service I received was excellent. The service writers always explain things to me and I appreciate it so much! Great job! More

by terilarson2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 14, 2022

Service Advisor, Solomon Bunn, was very professional & friendly. Best guest area in a dealership we have been in! Service Advisor also made sure our car was washed after it was Serviced,this was a huge More

by Rule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Jul 15, 2022 -

Rule responded

My only problem was Do you have a Senior Discount? Rule75@msn.com.

July 14, 2022

The staff at John Paul's is always wonderful! Kind, friendly, and efficient! I know my car and I are in good hands!! More

by Heather Close
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 14, 2022

Scheduling was easy, and I appreciate that I was called and told what was wrong prior to any work being done. Also, they gave me a ride home, and picked me up when my car was ready. It was a great experie More

by BPederson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Jul 14, 2022 -

BPederson responded

Thank you for providing me with such a great experience!

July 14, 2022

Excellent, thorough, knowledgeable on. Car technology, and informational on a level I can understand. Loved Rita!!! More

by Patriciastillwell8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 13, 2022

The service department has the most amazing, friendly and efficient service advisors and staff I have ever experienced. Steve B. was my advisor and he was awesome. The cashiers Bree and Becca are so nice and More

by STEPHANIE_ROULEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 12, 2022

Not real impressed with the quality of service that was performed, you had vehicle for two days to change the oil, get the air conditioning working and fix brakes. I get vehicle back and it was leaking oil More

by Scott.luecht1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew papelbon
Jul 18, 2022 -

Kunes Buick GMC of Greenfield responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 12, 2022

Waited for 2 1/2 hrs for a tire rotation and balance. Did not put in proper tire pressure. More

by laststop041
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Kunes Buick GMC of Greenfield responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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