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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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March 19, 2022

I was impressed with the service department. They took my denali in for service and were very honest and fair with me. I will hopefully be buying a new denali from John Paul in the future. More

by Tomschaitel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 19, 2022

My experience with John Paul is always a great one. Everyone there is very professional and communication is imppecable. I highly reccommend this company. More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 18, 2022

Couldn’t work on my car said they don’t have parts for it. They wouldn’t put on aftermarket parts so had to limp my car out of the property and try to get it fix some how someplace else More

by GLENDOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 17, 2022

Sol is always fantastic and a great example of what customer service looks like. He is a main reason why I keep coming back More

by jdquade0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 16, 2022

Took care of my oil change, tire rotation and tire problem ASAP Thanks again I'll be back More

by kurtjante494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Herrera
Mar 16, 2022 -

Kunes Buick GMC of Greenfield responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 16, 2022

Everyone that we came in contact with was very professional and helpful. Will be returning. More

by BOBBIEJOMETOXEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 16, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 16, 2022

I has an excellent experience in your dealer. The agent who took care of me was a gentleman and answers all my question with respect and patient. More

by Janitorialetc
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

March 16, 2022

I am grateful for their persistence in getting me to come in for my free airbag recall. The service department was ready with paperwork for me. and the job was done in less time than they predicted. Good job More

by Davidlwhite.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 16, 2022

Brought car in for tire rotation at 830 got out at 10. They gave me a free courtesy carwash. Very satisfied with the service. More

by George.chaparas. DeX.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Mar 18, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

March 15, 2022

Very friendly, took care of getting me written up , but tires took hour and a half to change, to long More

by Brian b.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Kunes Buick GMC of Greenfield responded

Brian, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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