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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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February 08, 2022

The dealership is excellent very good service very good service people I will recommend it to anyone More

by TERRYWALLACE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Feb 09, 2022 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 08, 2022

I was happy that the car was fixed the same day I brought it in. More

by brendadanner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Kunes Buick GMC of Greenfield responded

Brenda, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 08, 2022

My experience at the checkout was a bit bad because the lady didn’t find my paperwork until she called someone to come and help. More

by s.kurozawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Feb 09, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 08, 2022

I was very satisfied with the service and courtesy Shawn given to me by the employees and I do recommend John Paul to friends and family More

by RCROSBY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 07, 2022

I had my vehicle serviced at the body shop. It took several months to get my vehicle back but they did the best they could to get it done asap and provided me with a car rental so I wouldnt be empty ha More

by joerichtermusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
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Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 07, 2022

John Paul’s took care of the problems with my car in a friendly and professional way. I am very satisfied with the whole dealership. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 05, 2022

All work was explained beforehand and then executed professionally and thoroughly to the customers expectations.Vehicle was finished in the time frame promised.Well done! More

by TBOYD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 05, 2022

It would have been nice to have directions of where on the lot to drop off my car. Otherwise everything was good More

by Jobuschke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 05, 2022

Nice waiting area. Explains what has been done/checked and if there’s a problem. I’m coming back for service for my Hummer H3 🙂 More

by Let
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in Service Dept
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Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 05, 2022

It’s all about the money! No sympathy for the customers. It really hurts! Help!!! More

by HARVEYM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
For got this kids name. However, he stated that it was his manager who calls all the shots!
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Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for providing feedback from your recent experience with us. Our service advisor informed you that unfortunately, we do not accept that warranty any longer. However, we would love to amend the situation so we can move forward in a positive direction. Please reach out to us at your earliest convenience. Thank you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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