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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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February 05, 2022

I come because of a long time relationship with a service advisor, Solomon Bunn. We have been doing business for over 25 years and if he left and went to another dealership I would follow him. Treat him well More

by marv533ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 04, 2022

The people were very nice and the service was fast and easy!Will go back again! More

by Shelleyharris926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 03, 2022

The customer service I received was professional, kind, and informative. The areas were clean and inviting. More

by MJOAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
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Feb 03, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 03, 2022

It took 5 months to fix my truck. No one called t explain why it was taking so long. Very disappointed. More

by JWOIDA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 03, 2022

Salomon was The Best! Very friendly, knows his job and was great to work with More

by SDTCW9499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 01, 2022

We have always used John Paul for our needs.Their service is excellent! Sol treats us like he is taking care of a family member. Outside of needing work, it's nice to deal with Sol. More

by Nanookk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The phone people are very pleasant
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Feb 02, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 01, 2022

Good service got computer programmed promptly. Like to see the birds in the waiting area they were fun to interact with. More

by wikkidclown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 01, 2022

Steve Buschak …in the service department was great. However it took 4 days, 6 including the weekend , to put a steering column in my car. This is a known problem with certain GM cars ..which More

by Langdave57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback! Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

February 01, 2022

I have never had a problem getting things taken care of! They will help you understand any issues and have been very good at correcting them! I will definitely purchase another vehicle from them! More

by jj41mag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adina Zarnowski
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Feb 02, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 31, 2022

Always friendly, car done when expected and cost is reasonable. I’ve been using this dealership for over 35 years. More

by Korbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Feb 02, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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